What are the responsibilities and job description for the Host position at Famous Toastery?
We are looking for team members that know how to make an excellent lasting first and last impression with our guests. A hosts job is to roll out the red carpet and make all of our guests feel Famous.
This is an exciting new opportunity to join our team at our new location we are opening on Colony road in Charlotte!
Duties/Responsibilities:
- Opens doors for arriving and departing Guests.
- Greets, engages, and seats all Guests in a warm and friendly manner, making a Famous first impression.
- Accommodates any special needs, (i.e. boosters, highchairs, disabilities, large parties, etc.).
- Assists in maintaining the overall Guest flow of the restaurant.
- As Guests are departing, inquire about their experience, thank them for dining with us, and invite them back.
- Will perform side duties including, but not limited to, answering the phone, taking “To Go” orders, bussing tables, general cleaning, expediting orders, and checking out Guests.
- Manages the Waitlist as needed, quoting accurate wait times.
- Provides assistance to servers.
- Maintains clean and organized work and entry areas (including windows, ledges, door handles and floors).
- Checks the overall cleanliness of the restrooms every 30 minutes.
- Understands and accurately uses the P.O.S. (point of sale) system FOR clocking in/out, to process "To Go" orders and guest checks, and complete end of shift duties
Qualifications:
- Reliable
- Good organizational skills
- Previous experience as a host preferred
Won Life Brands offers competitive pay, flexible work, health, dental, vision, and short term disability insurance, EAP services, 401k, and paid time off for full-time team members.