What are the responsibilities and job description for the Plastic Surgery Sales Specialist position at Landford Plastic Surgery?
**Plastic Surgery Sales Specialist**
*Landford Plastic Surgery*
*Chevy Chase, Maryland*
*Compensation: $75,000 base salary monthly performance-based bonuses | $100,000 annual earning potential*
**Job Summary:**
We are seeking a highly motivated Plastic Surgery Sales Specialist to join our team at Landford Plastic Surgery. This is a patient-facing sales-driven role focused on building trust, guiding prospective patients through their surgical journey, and converting consultations into booked procedures. The ideal candidate is confident in relationship-based sales, excels at delivering a luxury-level patient experience, and thrives in a fast-paced environment where attention to detail, communication, and follow-through are essential. From the first inquiry to post-procedure care, this individual will play a key role in driving practice growth while ensuring every patient feels informed, supported, and cared for.
**Key Responsibilities:**
Surgical Sales & Patient Conversion.
- Drive surgical sales by confidently guiding prospective patients from consultation to booking, addressing questions and objections, and securing surgical deposits
- Consistently meet and exceed surgical sales and conversion targets while delivering a high-touch, luxury patient experience
- Proactively manage and follow up with prospective patients to maximize consultation-to-surgery conversions and ensure sales opportunities do not fall through the cracks
Patient Care & Coordination
- Serve as the primary point of contact for surgical patients, providing clear communication and guidance throughout the pre- and postoperative journey
- Provide surgical quotes, collect deposits and payments, schedule procedures, and coordinate all required pre- and postoperative appointments
- Maintain accurate patient records and ensure questions, calls, emails, and patient needs are handled promptly and professionally
- Provide superior customer service throughout every touchpoint
**Qualifications**
- 2 years of experience in a sales, consultative sales, or customer-facing role; experience in plastic surgery, medical aesthetics, luxury services, or another high-ticket sales environment is preferred
- Proven ability to meet or exceed sales goals and confidently guide prospective clients toward a purchasing decision
- Strong sales, negotiation, objection-handling, and closing skills
- Exceptional interpersonal and communication skills with a natural ability to build trust and rapport
- Passion for providing white-glove service and creating an elevated patient experience
- Highly organized and detail-oriented with the ability to manage multiple patients and priorities in a fast-paced environment
- Self-motivated, accountable, and driven by measurable results
- Collaborative team player with a proactive approach to problem-solving
- Professional, polished appearance and demeanor
**What We Offer:**
- Competitive $75,000 base salary plus monthly performance-based bonuses with $100,000 annual earning potential
- Paid time off
- Paid holidays
- Comprehensive benefits package
- Professional growth and development opportunities
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What do you know about the plastic surgery industry, and how would you stay up-to-date on new trends, technologies, and procedures to effectively communicate with patients and support the practice's goals?
- Can you tell me about a project, process, or initiative you worked on over several years that you helped build, improve, or maintain over time? What kept you motivated and what impact did you have?
- Are you comfortable meeting one-on-one with prospective patients, discussing procedures and pricing, overcoming objections, and directly asking for the sale?
- Why are you interested in a sales-focused role in plastic surgery, and what specifically about your experience would make you successful in this position?
Work Location: In person