Credit Systems Coordinator-R-32327

About the position Responsibilities • Support the electronic invoice process and other accounts receivable documents delivery through the self-service, secure web payment portal. • Ensure invoices, statements, and other documents are delivered to external and internal customers on a timely and consistent basis. • Enter new account/user information as needed. • Provide quality customer service by researching and resolving invoice inquiries with external customers and the internal credit team. • Provide training and answer other accounts receivable inquiries. • Report on various electronic payment activity, including the number of new users set up, new customers enrolled, and deactivations. • Support the online credit application process through the self-service, secure web payment portal. • Assist in the customer acquisition/merger process by connecting with customers to determine details and future account structure. • Work with the Master Data team to facilitate necessary account changes. • Build solid working relationships within the credit team and all cross-function Land O'Lakes business units. Requirements • 3-5 years related work experience or Bachelor's degree and 1 year experience required. • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook. • Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired. • Comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports. • Strong interpersonal communication skills, both verbally and written. • Agile and able to manage multiple tasks at one time. • Strong aptitude for financial matters and understanding of customer interests. Benefits • Medical insurance • Dental insurance • Vision insurance • Paid time off (PTO) • Life insurance • Disability insurance • Education assistance • 401k • Well-being resources • Prorated PTO for part-time employees • Holiday pay for part-time employees • Employee development programs for part-time employees • Prorated education assistance for part-time employees