Repair/Debug Technician

Title: Repair/Debug Technician

Shift & Pay range
1st Shift - $21/hr (6;30 AM -3:00 PM)

2nd Shift - $23.10/hr (3:30 PM – 12:00 Midnight)

3rd Shift - $23.52/hr   (11:00 PM – Morning 7:30 AM)
Location: Whitsett, NC 27377

Description and Requirements:

·       Responsible for performing the analysis and repair of components and finished products to comply with production schedules within deadlines, quantities, and quality standards.

Key Responsibilities:

·       Perform Hardware analysis to identify root causes. Perform test replication to identify the root cause.

·       Conduct root cause analysis to find the issue and potential causes, which may require examining hardware (e.g., checking for bad solder connections).

·       Involve cross-functional teams (developers, QA, experienced technicians) to share knowledge.

·       Analyze logs and metrics from servers, applications, and infrastructure to find errors.

·       Use specialized tools for debug, performance counters, profilers, and diagnostic tools. Isolate the issue using techniques like "fail-fast" and breaking down the problem into smaller parts.

·       Analyze defects in components and products that failed in the tests.

·       Identify root causes and communicate to responsible areas (leadership, quality, and engineering) to take preventive/corrective actions.

·       Separate non-compliant products according to inspection rules. Perform material movements through integrated systems.

·       Point out defects and analysis results in a specific report.

·       Communicate consecutive failures to the immediate superior for corrective actions. Comply with Quality, Environment, Safety, and Occupational Health Management Systems.

Required Skills & Qualifications:

·       High school diploma or technical certification Experience in electronics or server hardware assembly preferred.

LanceSoft is a global workforce solutions and IT services firm founded in 2000, specializing in temporary/permanent staffing, IT services, and outsourcing (RPO) for sectors like healthcare and IT. Headquartered in Herndon, Virginia, with a significant presence in India, the certified minority/woman-owned company employs over 5,700 professionals