Administrative Services Officer

Position Summary

The Administrative Services Officer will perform high-volume administrative functions supporting departmental operations. The role requires strong organizational ability, attention to detail, responsiveness, and comfort with frequent task switching. This individual will work closely with managers and team members, maintain confidential data, and manage multiple communication channels in a fast-paced environment.

Key Responsibilities

• Monitor and manage shared team email inbox multiple times daily
• Save and organize incoming documents
• Track data in spreadsheets and dashboards
• Meet daily with manager for status updates
• Attend multiple weekly meetings with team members
• Report late responses or outstanding tasks to management
• Draft and format letters, emails, and general correspondence
• Manage calendar scheduling and event coordination
• Be consistently available via Google Meet, chat, or phone (15–30-minute increments)
• Handle confidential and sensitive information
• Perform additional administrative duties as assigned

Required Skills

• Strong computer skills
• Experience in high-volume administrative roles
• Ability to shift tasks frequently and maintain flexibility
• Ability to follow structured workflows
• Proficiency in Google Suite
• Experience using business software systems
• Ability to respond quickly and professionally to emails and requests

Preferred Skills

• Prior administrative experience
• Administrative-related certifications

Education Requirements

• High School Diploma or GED (Required)