What are the responsibilities and job description for the End User Computing position at Lams Technology LLC?
Manager, Engineering - End User Services
Job Description You will lead the deployment, integration, and optimization of Workspace ONE across enterprise endpoints. You will mentor a team of engineers and administrators, drive automation and analytics, and collaborate cross-functionally to ensure secure and seamless user experiences.
THE IMPACT YOU WILL MAKE Responsibilities The Digital Workspace - Endpoint Engineering - Senior Engineer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Lead and manage Workspace ONE lifecycle including UEM, Access, and Intelligence.
- Mentor and guide a team of engineers and administrators.
- Ensure integration with identity providers, corporate networks, and third-party applications.
- Maintain device compliance and security across mobile, desktop, and virtual endpoints.
- Collaborate with security, networking, and application teams to ensure consistent user experiences.
- Drive automation and analytics using Workspace ONE Intelligence, PowerShell, Bash, and APIs.
- Create and maintain technical documentation, SOPs, and policies.
- Monitor and optimize performance, cost, and user satisfaction.
- Stay current on Omnissa and industry best practices and recommend improvements.
- Uphold data integrity and precision in Workspace ONE deployment and usage.
Minimum Required Experiences THE EXPERIENCE YOU BRING TO THE TEAM
- 6 years managing digital workspace platforms.
- 2 years hands-on experience with Workspace ONE.
- Strong understanding of UEM, MDM, MAM, Identity Management, SSO, and Conditional Access.
- Experience managing macOS, Windows 11, iOS, and Android devices.
Desired Experiences
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience).
- Experience with scripting, API integration, and automation.
Skills
- Skilled in Workspace ONE platform components (UEM, Access, Intelligence).
- Proficient in scripting languages (PowerShell, Bash) and API usage.
- Strong understanding of endpoint security and compliance frameworks.
- Ability to lead cross-functional collaboration and mentor junior staff.
- Capable of creating and maintaining technical documentation and SOPs.
Qualifications Education: Bachelor's Level Degree (Required)
Job Types: Full-time, Contract
Pay: $60.00 - $80.00 per hour
Expected hours: 40 per week
Work Location: Hybrid remote in Fairfax, VA 22030
Salary : $60 - $80
