Operations Supervisor

Job Summary

The Operations Supervisor is responsible for leading the day-to-day activities of their department on the manufacturing shop floor to ensure products are produced safely, efficiently, and in alignment with company quality standards and production targets. This role drives operational performance by coordinating workflows, monitoring employee productivity, and continuously improving manufacturing processes. The Operations Supervisor plays a critical role in ensuring on-time delivery, maintaining safety standards, and developing team members to support overall business objectives.

Job Duties And Responsibilities

• Lead and supervise daily shop floor operations by assigning work, monitoring performance, and adjusting workflows to meet production schedules.
• Ensure on-time delivery of customer orders while maintaining high standards of quality and efficiency.
• Train, coach, and evaluate employees on job performance, safety practices, and quality expectations; maintain accurate training documentation.
• Coordinate with other supervisors and departments to align production priorities and resources.
• Conduct regular team meetings to communicate production results, safety updates, and continuous improvement initiatives.
• Monitor production output and inspect products to ensure conformance to specifications and company standards.
• Identify and address safety and environmental hazards; promote and enforce safe work practices and housekeeping standards.
• Analyze production processes and recommend improvements to increase efficiency and reduce waste.
• Interpret job orders, specifications, and blueprints to ensure accurate execution of work.
• Counsel employees on attendance, performance, and conduct, and partner with HR as needed.
• Manage timekeeping systems and monitor employee attendance and dependability.
• Support inventory coordination, material requisitioning, and job readiness.
• Assist with machine setup, troubleshooting, and operational support as needed.
• Ensure Bill of Materials (BOMs) and job orders are complete and accurate prior to production.
• Implement and enforce company policies, procedures, and manufacturing strategies.
• Promote a culture of continuous improvement, accountability, and teamwork.
  
  
  

Skills

• Strong leadership and team development skills.
• Conflict resolution and problem-solving ability.
• Excellent organizational and time management skills.
• Strong communication skills (verbal and written).
• Detail-oriented with a focus on quality and accuracy.
• Ability to adapt and continuously improve processes.
• Experience with CRM systems and production scheduling tools.
• Mechanical aptitude with troubleshooting capabilities.
• Positive attitude and strong work ethic.
  
  
  

Education

• Required: High School Diploma or GED.
• Preferred: Bachelor’s Degree in Engineering, Manufacturing, Industrial, or related field.
• Preferred: Lean Manufacturing and /or Six Sigma certification.
  
  
  

Work Experience

• Minimum of 5 years of experience in a manufacturing environment.
• At least 3 years of leadership or supervisory experience required.
  
  
  

Physical Requirements

• Ability to lift up to 30 lbs. regularly.
• Frequent standing, walking, bending, stooping, and climbing.
• Ability to work in hot, cold, dusty, and noisy environments.
• Must be able to become forklift certified.
• Requires good hand-eye coordination and mechanical problem-solving ability.
• Ability to access and navigate all areas of the facility.