What are the responsibilities and job description for the E-Commerce Operations Associate position at Lambert Hope?
Key Responsibilities
Inventory & Shipment Management
- Receive, unpack, and check in all incoming shipments with accuracy and efficiency
- Inspect products for quality and report any issues
- Maintain organized stockroom and inventory systems
Shopify Product Setup
- Upload new products to Shopify
- Write and edit product descriptions aligned with brand voice
- Tag products accurately to support site navigation and merchandising
- Ensure product information, pricing, and inventory levels are correct
- Weigh each product for shipping price accuracy
Product Photography
- Take clean, elevated product photos (primarily camera or iPhone-based)
- Ensure images meet brand standards for the website
- Upload and organize imagery within Shopify
Order Fulfillment & Shipping
- Pick, pack, and ship online orders promptly
- Print shipping labels and coordinate outgoing shipments with various carriers
- Maintain a high standard of packaging and presentation
In-Store Support
- Assist customers on the sales floor during busy periods
- Deliver a warm, helpful, and elevated customer experience
- Support general store upkeep and merchandising
Qualifications
- Experience with Shopify or a similar e-commerce platform (preferred)
- Highly organized and process-oriented with strong attention to detail
- Comfortable managing multiple tasks and workflows simultaneously
- Strong written communication skills (for product descriptions)
- Professional, reliable, and proactive
- Friendly, approachable, and comfortable interacting with customers
Schedule & Details
- Part-Time: 20–25 hours per week
- Schedule: 3–4 days per week, including one weekend day
Pay: $20.00 - $23.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20 - $23