What are the responsibilities and job description for the Manager, Order Fulfillment Mgmt position at Lam Research?
The group you’ll be a part of
Global Order Fulfillment - Global Operations
The impact you’ll make
As an Order Fulfillment Manager at Lam, you will lead a global team of Program/Project Managers responsible for driving slot readiness and adherence to pre-slot milestones aligned with Target Ship Dates (TSDs) within the Production Plan and SAP LPR. This role ensures operational excellence by overseeing order readiness processes, milestone tracking, and cross-functional collaboration. The manager will partner with Regional Sales Operations, Product Groups, NSR Engineering, and internal fulfillment teams to deliver accurate configurations, quotes, and readiness for initial slotting. This position requires strong leadership, strategic planning, and the ability to influence across global teams.
What You’ll Do
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3 days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks And Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Global Order Fulfillment - Global Operations
The impact you’ll make
As an Order Fulfillment Manager at Lam, you will lead a global team of Program/Project Managers responsible for driving slot readiness and adherence to pre-slot milestones aligned with Target Ship Dates (TSDs) within the Production Plan and SAP LPR. This role ensures operational excellence by overseeing order readiness processes, milestone tracking, and cross-functional collaboration. The manager will partner with Regional Sales Operations, Product Groups, NSR Engineering, and internal fulfillment teams to deliver accurate configurations, quotes, and readiness for initial slotting. This position requires strong leadership, strategic planning, and the ability to influence across global teams.
What You’ll Do
- Leadership & Team Development: Develop a team focused on slot readiness through clearly established objectives, performance monitoring, and fostering a culture of accountability and continuous improvement.
- Strategic Oversight: Define and implement global slot readiness strategies aligned with production planning targets and objectives. Ensure consistent execution of pre-slot milestones across all regions.
- Cross Functional Engagement: Act as the primary liaison between Sales Ops, Product Groups, and NSR Engineering to drive alignment on configuration accuracy, quote completion, and order readiness requirements.
- Performance Monitoring & Reporting: Establish KPIs and dashboards to measure team effectiveness & milestone adherence. Provide regular updates to senior leadership on progress, risks, & mitigation plans.
- Process Optimization: Identify systemic issues impacting slot readiness and lead initiatives to improve efficiency and accuracy (global standardization).
- Resource Planning & Allocation: Ensure appropriate staffing and workload distribution across the global, prioritizing resources to meet critical slot readiness objectives.
- Change Leadership: Drive organizational change initiatives related to order readiness and slotting processes, championing new tools, technologies, and best practices across global team.
- Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or related field with 12 years of experience; or Master’s degree with 6 years’ experience; or equivalent experience.
- 8 years of experience in order fulfillment, supply chain, or program/project management, including 3 years in a people leadership role.
- Analytical skills to interpret and utilize data for decision support.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Strong knowledge of SAP LPR, production planning, and order management processes.
- Proven ability to lead global teams and manage complex, cross-functional initiatives.
- Proficiency in project management tools and reporting dashboards (e.g., Power BI, Excel)
- Experience in high-tech manufacturing or engineering-driven environments.
- PMP or similar project management certification.
- Change management and process improvement expertise.
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3 days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks And Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.