What are the responsibilities and job description for the Dining Room Supervisor position at Lakewood Retirement Community-LifeSpire?
Join Us at LifeSpire of Virginia – Where We Impact Lives and Build Careers!
Note: This supervisor position is considered a front-of-house role. While prior food handling experience is always appreciated, the primary focus of this position is on hospitality, guest engagement, and effective team leadership.
At LifeSpire of Virginia, our residents enjoy gracious hospitality and exceptional service, thanks to a caring and committed team who know their work makes a difference. Our mission is to empower individuals with choices for purposeful living, grounded in the values of faith, servant leadership, stewardship, integrity, peace of mind, innovation, and joy.
If you’re passionate about making a difference, we’d love to meet you!
Dining Room Supervisor – Job Summary
We’re seeking a dedicated and detail-oriented Supervisor to oversee the daily operations of our dining room and lead our wait staff/servers. This role is essential in delivering an exceptional dining experience in a fine dining environment.
Responsibilities:
- Supervise, train, and evaluate wait staff/servers to ensure top-quality service.
- Oversee all dining room and buffet service operations, ensuring food is presented professionally and efficiently.
- Ensure compliance with all dining services policies and protocols.
- Manage wait staff scheduling, attendance, and performance evaluations (with support from the Dining Room Manager).
- Develop and implement in-service and training programs for all dining room staff.
- Maintain cleanliness and sanitation in the dining and buffet areas.
- Monitor equipment and service needs; report inventory requirements to the Assistant Director of Culinary Services.
- Support accounting, reservations, and take-out processes; assist servers as needed.
- Report hazardous conditions or equipment issues to the Culinary Services leadership team.
- Ensure all safety-related incidents are reported and policies are followed.
- Assist with planning and execution of catering and special events.
- Uphold a professional appearance and monitor the hygiene and presentation of all staff.
- Protect resident confidentiality and uphold resident rights at all times.
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Communicate effectively and compassionately with residents regarding service and concerns.
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Skills & Abilities:
- Strong attention to detail with the ability to manage daily operations efficiently.
- Flexible availability and a positive leadership style.
- Ability to engage positively with staff, residents, and guests at all levels.
- Familiarity with HACCP standards and food safety protocols.
- Knowledge of federal, state, and local regulations related to long-term care and senior living.
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Basic nutrition knowledge is a plus.
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LifeSpire of Virginia is an equal opportunity employer. We prohibit discrimination or harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected status under applicable laws.
