Benefits & Leave Specialist

Overview

The Benefits & Leave Specialist is responsible for administering employee benefits programs and coordinating the company’s leave of absence, disability, workplace accommodation, and workers’ compensation programs.

This is a fully remote position that offers a competitive pay range of $28.00 to $33.00 per hour, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors.

Responsibilities

• Administer employee benefits, including health, dental, vision, retirement, and wellness programs.
• Coordinate all employee leave programs (FMLA, ADA, parental, medical, and other statutory or company-sponsored leaves).
• Ensure compliance with federal, state, and local leave regulations and maintain accurate, confidential records.
• Conduct new-hire benefits orientations and deliver ongoing education on benefit offerings and leave policies.
• Resolve employee inquiries, troubleshoot benefit and leave-related issues, and escalate complex matters as appropriate.
• Support annual open enrollment and assist with benefits’ communication and documentation.
• Oversee collection and maintenance of summary plan descriptions, benefit summaries, insurance certificates, and other plan documents.
• Coordinate wellness initiatives such as health fairs, biometric screenings, and immunization events.
• Stay current on benefits legislation topics, compliance requirements, industry standards, trends, and best practices (update processes as needed)
• Update benefits content on the company intranet, including plan documents, guides, flyers, and corporate discount information.
• Track employee discounts, ensure accuracy, and coordinate renewals with participating vendors.
• Collaborate with Payroll, HR, and management to process leave and ensure accurate pay and benefits continuation.
• Partner with Payroll and third-party disability administrators to ensure timely, accurate reporting and claims processing.
• Maintain strict confidentiality of employee health information and ensure HIPAA compliance.
• Collaborate with HR Business Partners, managers, and Payroll on leave- and disability-related matters.
• Respond to complex leave-of-absence inquiries in a timely, customer-focused manner.
• Track leave-designated hours and certification deadlines to ensure compliance with all applicable laws.
• Facilitate the workers’ compensation process.
• Partner with the Benefit & Leave Manager, SVP, HR, and Operations to review and facilitate ergonomic equipment requests.
• Perform other projects and responsibilities as assigned.
  
  

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 2-3 years of experience in benefits administration with a solid background in leave management.
• Thorough understanding of FMLA, ADA, and other leave-related compliance requirements.
• Experience with HRIS and benefits management systems; proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong attention to detail, organizational, and time-management abilities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Customer service orientation and ability to work effectively with employees at all levels.
• Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
• Strong organizational skills and attention to detail.
• Ability to prioritize and multitask.
  
  

Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.