What are the responsibilities and job description for the Quality Assurance Manager position at Lakeside Foods?
At Riverside Foods, a Lakeside Foods company, we're committed to growing our company – and our people. When you join the Lakeside Foods team, you’ll become part of our family. Since 1887 we’ve produced a diverse line of canned and frozen foods. We sell our products through major retailers, food service distributors and national restaurant chains. We’re driven to find new, innovative ways to serve our customers and our community. And there’s a seat at the table for you.
We are currently seeking a Quality Assurance Manager to lead and manage all quality and food safety functions at the facility. This role is responsible for ensuring compliance with regulatory requirements, customer specifications, and Lakeside Foods standards while fostering a strong food safety culture across the organization.
What You’ll Get
- Competitive wages
- Four 10s work schedule (Monday – Thursday), OT on some Fridays
- Medical, dental, and vision insurance with low-cost medical premiums!
- Paid vacation time
- Paid holidays
- Retirement plan with company match
- Safety shoe reimbursement
- Stable work environment with a growing company
What You’ll Do
- Lead and manage all Quality Assurance department activities, including hiring, training, and development of QA team members
- Serve as HACCP / Preventive Controls / Food Safety Team Coordinator
- Maintain and update HACCP, Preventive Controls, GMPs, prerequisite programs, and food safety manuals
- Coordinate and participate in customer, third‑party, regulatory, mock, and recall audits
- Act as primary contact with FDA, USDA, and Wisconsin DATCP, as applicable
- Oversee review of sanitation records, production reports, QA testing, temperature logs, calibrations, and related documentation
- Manage customer and supplier complaints, including corrective actions and documentation
- Review and approve outside laboratory testing results (environmental and finished product)
- Release finished product for shipment and create Certificates of Analysis (COAs)
- Coordinate documentation for international shipments, including regulatory certificates
- Partner cross‑functionally with Sales, R&D, Production, and Safety to maintain specifications, labels, and nutritionals
- Maintain the facility document control system
- Serve on the Safety Committee and support safety policy development
- Perform additional duties as assigned
What You’ll Bring
- Bachelor’s degree in Food Science, Microbiology, Quality, or related field strongly preferred
- HACCP and Preventive Controls certification required
- Experience working in food manufacturing or regulated production environment
- Working knowledge of FDA, USDA, and state regulatory requirements
- Strong leadership, organizational, and communication skills
- Intermediate to advanced computer and documentation skills
- Ability to work independently in a fast‑paced environment
- Flexibility to support production schedules and audit needs
Where You’ll Work:
Riverside Foods, a Lakeside Foods company, welcomes people of all backgrounds and the varied ideas they bring to the workplace. Being an equal opportunity and affirmative action employer is part of our heritage and culture. We recruit, hire and promote employees based on qualifications and merit, without regard to race, religion, age, gender, disability, marital or veteran status. Lakeside Foods participates in E-Verify.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities