What are the responsibilities and job description for the Front Office Specialist position at Lakeside Dental Solutions?
Company Description
Lakeside Dental Solutions is a trusted dental care provider located in Rockwall, Texas. Based at 6507 Heritage Parkway, the practice is dedicated to delivering exceptional oral health services. Our team prioritizes patient care and is committed to creating a welcoming and professional environment for every visit. We strive to provide high-quality dental care tailored to meet the unique needs of our patients.
Role Description
This is a full-time on-site role for a Front Office Specialist at our Rockwall, Texas location. The Front Office Specialist will handle daily front-desk operations, including scheduling appointments, managing incoming calls, and greeting patients. Additionally, the role involves maintaining an organized reception area, assisting with patient inquiries, and providing exceptional customer service to create a positive experience for all visitors.
Qualifications
- Strong skills in Phone Etiquette and Appointment Scheduling
- Proven ability in Customer Service and Receptionist Duties
- Exceptional Communication skills, both written and verbal
- Attention to detail and ability to multitask in a fast-paced environment
- Experience in healthcare or dental front office operations is a plus
- Proficiency in using office management software and tools
- High school diploma or equivalent; additional certifications in office administration or healthcare-related fields are advantageous