What are the responsibilities and job description for the Front Desk Receptionist position at Lakeside Chiropractic?
Receptionist/ Chiropractic Assistant
Lakeside Chiropractic | Rochester, NY
www.lakesidechirowny.com
Lakeside Chiropractic is looking for a friendly, organized, and motivated Front Desk Receptionist to join our team! We are a family-focused chiropractic practice dedicated to providing personalized care in a welcoming environment.
We are looking for someone who enjoys working with people, takes pride in creating an excellent patient experience, and is interested in growing with our practice. Our ideal candidate is someone who wants to develop their skills, take on additional responsibilities, and work toward a future office management role.
Responsibilities
- Greet patients and provide a warm, welcoming first impression.
- Answer phone calls, respond to messages, and schedule appointments.
- Check patients in and out and maintain accurate patient records.
- Verify insurance benefits, submit prior authorizations, assist with billing, and collect payments.
- Communicate with patients regarding appointments, reminders, and outstanding balances.
- Assist with daily office operations and administrative tasks.
- Work closely with doctors and team members to ensure smooth office operations.
- Learn office procedures, systems, and workflows with the opportunity to take on increasing responsibility.
Qualifications
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities in a busy healthcare environment.
- Basic computer skills and willingness to learn new software.
- Dependability, initiative, and a strong work ethic.
- Previous medical office experience preferred, but not required.
- A desire to grow professionally and develop into a office management role.
Office Hours: Monday - Fridays, Approximately 20-30hrs depending on need with potential to grow into a full time role
Compensation and Benefits
- Starting at $18.00 per hour (based on experience)
- Performance-based bonus opportunities
- Free chiropractic care
- Positive, flexible, team-oriented work environment
- Opportunities for growth- someone who wants to help grow the practice
*Please submit resume and you can include optional cover letter to help provide more context
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18