Front Desk Receptionist

The Evening/Overnight Receptionist (1099 Independent Contractor) is responsible for providing overnight front-desk coverage, maintaining building security and access control, assisting with emergency housing placements, answering and directing telephone calls, maintaining accurate records, and completing routine building inspections. The Evening/Overnight Receptionist is expected to maintain a safe, clean, organized, and professional environment throughout the overnight shift and communicate important information to the appropriate staff or supervisor.

Essential Duties and Responsibilities

• Receive and review a detailed shift report from the previous shift employee regarding incidents, concerns, new tenants, emergency housing placements, maintenance issues, and other relevant information.
• Communicate significant incidents, concerns, or other necessary information to the appropriate employee or supervisor.
• Monitor building entrances, doors, and security cameras throughout the overnight shift.
• Maintain awareness of activity within and around the building and report safety or security concerns promptly.
• Control access to the building by allowing authorized tenants and emergency housing placements to enter through the main entrance using the designated door-lock buttons.
• Ensure the office door is securely locked whenever leaving the office to conduct building rounds or perform other duties.
• Conduct routine building walk-throughs as required.

Telephone and Reception Duties

• Answer all incoming telephone calls in a professional and courteous manner.
• Accurately take messages and ensure they are communicated to the appropriate employee or supervisor.
• Answer emergency housing placement calls and obtain the necessary information to process placements.
• Maintain professionalism and confidentiality when communicating with tenants, emergency housing placements, staff, and members of the public.

Emergency Housing Placement Responsibilities

• Respond to placement calls and complete all required emergency housing placement paperwork.
• Inspect the assigned room before placing an individual to ensure that it meets established cleanliness, safety, and facility standards.
• Ensure the appropriate supplies and necessary items are available for each emergency housing placement.
• Provide the individual with the necessary supplies and items upon placement.
• Explain building rules, policies, procedures, and expectations to each emergency housing placement.
• Ensure placement documentation is completed accurately and all required procedures are followed.

Office Maintenance

• Maintain a clean, organized, and professional reception/office area.
• Wipe down office surfaces and maintain general cleanliness throughout the shift.
• Keep paperwork, supplies, keys, and other office materials organized and in their designated locations.

General Expectations

The Receptionist is expected to:

• Remain attentive and available throughout the scheduled evening/overnight shift.
• Follow all applicable building policies, procedures, safety requirements, and emergency protocols.
• Maintain accurate and timely documentation.
• Promptly report emergencies, incidents, damages, safety concerns, or other issues requiring management attention.
• Maintain appropriate confidentiality regarding tenants, emergency housing placements, staff, and building operations.
• Perform other related duties as requested or assigned.

Qualifications

• Previous office experience is preferred but not required; a strong willingness to learn is essential
• Excellent communication skills, both verbal and written
• Proficiency in basic computer skills
• Strong organizational skills with attention to detail
• Ability to multitask effectively in a fast-paced environment
• Friendly demeanor with a professional attitude towards customer service

This position offers an engaging work environment where professionalism and customer service are valued. If you are motivated, dependable, and eager to contribute to a positive workplace atmosphere, we encourage you to apply.

Employment Classification

Position: Evening/Overnight Receptionist
Employment Classification: 1099 Independent Contractor
Shift: Evening, 4:30pm-12:30am, Overnight, 12:30am-8:30am

Evening pay range: $17-$19.50 per hour

Overnight pay range: $19.50-$22 per hour

Pay: $17.00 - $22.00 per hour

People with a criminal record are encouraged to apply

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Salary : $17 - $22