Bilingual Workforce Success Specialist (English/French)

Workforce Success Specialist (Bilingual – English/French)Location: Denver, CO preferred | Open to remote (any U.S. time zone)Hybrid Option: If based in Denver – 1 day/week onsite in the DTC office (Tuesday or Thursday)Schedule: Monday–Friday, typical business hours (8:00am–5:00pm; flexibility based on time zone)Pay: $21.50–$24.00/hour Position OverviewLakeshore Talent is seeking a Bilingual Onboarding (English/French) for a client of ours. This role will support day-to-day operations for contractors on assignment across multiple client accounts. This role is responsible for managing high-volume onboarding, maintaining accurate documentation, supporting contractor relationships, and ensuring compliance and consistency across accounts. The ideal candidate is highly organized, detail-oriented, customer-focused, and experienced in staffing, HR operations, and workforce systems. This role requires strong written and verbal communication skills in both English and French. Key ResponsibilitiesManage onboarding of new contractors by gathering and validating all required legal documentation in alignment with client policiesVerify employment documentation (including I-9 and E-Verify requirements where applicable)Initiate, monitor, and adjudicate background check reportsAssist contractors with new hire paperwork and system setupTrack and manage contractor assignments, including time and expense entry within VMS platformsCapture and maintain accurate data across multiple systems to ensure database integrityMonitor onboarding progress and proactively communicate updates to internal and external stakeholdersCollaborate cross-functionally with Client Services, Payroll, Compliance, and Implementation teamsTrack and report missing documentation according to client requirementsMaintain structured, organized records and process documentation for each accountProvide ongoing contractor care throughout assignments, including regular outreach and relationship managementAssist contractors with updates to personal or assignment information in relevant systemsDistribute reporting data on a regular cadence, ensuring accuracy and audit readinessSupport hiring managers with communication regarding policies and proceduresDeliver a high-quality experience to both contractors and clients Required QualificationsBilingual in English and French (verbal and written) – requiredBachelor’s degree or equivalent professional experiencePrior experience in staffing, workforce solutions, or HR operationsHands-on experience with HRIS systems (required)Experience working within Vendor Management Systems (VMS) such as Fieldglass, Beeline, or similar platforms (preferred)Experience supporting Canadian T4 employees strongly preferredExperience maintaining databases and managing contractor recordsFamiliarity with CRM platforms (Freshdesk experience is a plus) Desired Skills & CompetenciesStrong customer service orientation and client partnership mindsetExcellent written and verbal communication skillsStrong listening skills and ability to resolve inquiries effectivelyHighly detail-oriented, especially in document review and system inputAbility to manage multiple priorities in a fast-paced, high-volume environmentStrong organizational and time management skillsCritical thinking and problem-solving capabilitiesAbility to work both independently and collaboratively within a team Why Work with Lakeshore Talent?Lakeshore Talent partners with respected organizations to connect skilled professionals with meaningful opportunities. We are committed to providing a supportive recruitment experience and aligning candidates with roles where they can thrive.If you are bilingual in English and French, have stellar customer service skills, and have a passion for delivering exceptional workforce support, we encourage you to apply.#ZRCompany DescriptionSince​ ​1995,​ ​Lakeshore​ ​has​ ​provided​ ​Staffing,​ ​Recruiting​ ​and​ ​Payrolling​ ​services​ ​to employers​ ​in​ ​Denver​ ​and​ ​Chicago​ ​across​ ​multiple​ ​industries​. We​ ​are​ ​committed​ ​to​ ​achieving​ ​success by​ ​matching​ ​top​ ​talent​ ​with​ ​the​ ​right​ ​opportunities.​ In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.

Salary : $22 - $24