Revenue Manager

Scope:  Reporting to the Director of Assets, The Revenue Manager is responsible for maximizing both potential and collected revenue at Lakeshore’s portfolio of properties. This position involves analysis, oversight of processes and documents, review of performance, and cross-functional collaboration.

Responsibilities:       

• Develop and execute strategies to maximize rent, occupancy, and collection rates.
• Oversee lease administration to generate monthly lease renewals and rent increase notices.
• Compile market analysis and recommendations to finalize amounts with Asset Management.
• Ensure all notices are accurately drafted, legally compliant, and sent in a timely manner.
• Manage market rent targets and ensure full market rent is achieved whenever applicable.
• Administer DocuSign and other tracking systems, and audit monthly rent rolls and charges.
• Oversee collection performance to ensure resident delinquency is actively managed.
• Maintain “toolkit” of acceptable solutions for use by Property Managers and others.
• Analyze trends and individual accounts to identify outliers and opportunities.
• Act as fiduciary to resolve non-standard delinquent accounts.
• Utilize systems and software to streamline processes and support decision-making.
• Assist with annual budgeting and reforecasting.
• Conduct training sessions and collaborate with other departments.
• Manage and supervise up to several direct reports.
• Other projects as requested.

Qualifications:

• Associate’s degree required; Bachelor’s degree preferred.
• 5-7 years of experience in corporate real estate.
• Strong analytical and technical skills to work with data sets in MS Excel.
• Excellent problem-solving skills and decision-making abilities.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Ability to learn legal and regulatory aspects of multiple markets and states.

FLSA CLASS:  Exempt

REPORTS TO:  Director of FP&A

SUPERVIOSRY RESPONSIBILITIES:   Yes

BUSINESS FUNCTION: Asset Finance

POSITION CLASS: Manager

LOCATION:  Skokie, IL (Home Office).  Hybrid – 40 % Remote and 60 % Office (subject to change).

COMPENSATION: $85,000. - $100,000.00/Year (Based on experience)  

Physical Requirements:  Frequently required to sit; Occasionally required to talk or hear; While performing the duties of this job, the noise level in the work environment is usually moderate; Occasionally required to lift up, to 20 pounds. 

COMPETENCIES:  

• Treats everyone with respect, compassion, and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and teamwork – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
• Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task, and deliver discretionary effort. Is a consistent role model of the Lakeshore values, leadership competencies, and a commitment to continuous improvement.
• Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively.
• Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and insure task are completed. Also includes, asking tough questions, facing disagreements, and managing conflict constructively. Holds self and others accountable to agree upon expectations.
• Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo, taking a stand, have healthy, respectful debate to improve processes and outcome.
• Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develop followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders.  

Lakeshore Management is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status.  We encourage applicants to confidentially self-identify when applying.  Employment with Lakeshore Management is contingent upon the successful completion of a pre-employment background screening, including a drug test, as permitted by applicable law.  We are a smoke-free and drug-free workplace, committed to the safety and health of all employees.  Recruiters and agencies: Submissions are not accepted without a signed agreement in place.  Only candidates whose qualifications closely align with the requirements of the role will be contacted.  This is a Safety sensitivity role.

Job ID:39711

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Salary : $85,000 - $100,000