What are the responsibilities and job description for the Medical Office Receptionist position at Lakes Surgery Center?
Greet and register patients for surgery. Answer phones, prepare and process patient charts and other general clerical duties.
The Medical Office Receptionist welcomes patients, families, physician and visitors to the Center either in person or over the phone.
- The general duties include pre-registration and registration of patients(i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail and messages, and assisting the business office as necessary.
- Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center.
- The position must work directly with the clinical staff members to properly communicate the needs of patients, family and visitors.
- Other duties could include completing the daily payment log and completion of medical records along with other assigned duties as directed by the Business Office Manager.
REQUIREMENTS:
- High School graduate
- Prior experience in medical record management preferred
- Ability to relate and work effectively with others
- Demonstrated verbal and written communications in English
- Demonstrated computer skills in utilizing work processing, integrated database, and understanding of mathematical calculations and medical terminology
- Willingness to participate in goal-setting and educational activities for own growth and advancements
- Ability to use office machines (copiers, faxes, and scanners), and telephone systems
- Proficiency using and knowledge of computers and patient accounting systems preferred
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Experience
Required- 2 year(s): Customer Service
Behaviors
Required- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.