What are the responsibilities and job description for the Hospice Liaison position at Lakes Region Visiting Nurse Association?
Description
Job Title: Hospice Liaison
Location: Meredith, NH, and surrounding areas
Employment Type: Full-time
Referral Reward: Who do you know?*
About Us
Lakes Region VNA and Hospice, recognized as the Best of the Lakes Region for Visiting Nurses in 2021, 2022, 2023, 2024, and 2025 with a 5-star quality rating from the Centers for Medicare and Medicaid Services for Hospice, is an employer you can be proud to work for. Join our award-winning team and make a significant impact in our community.
Why Work with Us?
We are seeking a compassionate, relationship-driven Hospice Liaison to serve as the key connection between our hospice program, healthcare partners, referral sources, and the community. In this role, you will help ensure smooth care transitions, educate providers and families about hospice services, and support timely, appropriate referrals.
The Hospice Liaison acts as the clinical and operational ambassador of our organization—building trust, and helping patients and families access compassionate, high-quality end of life care.
Key Responsibilities
Relationship Building & Outreach
This is a traveling position; reliable transportation is required for varied weather conditions.
Physical Requirements
If you are a passionate Hospice Liaison looking to make a difference in a supportive and community-focused environment, apply today to join the Lakes Region Visiting Nurse Association. Visit our website at www.lrvna.org for more information and to submit your application.
Job Title: Hospice Liaison
Location: Meredith, NH, and surrounding areas
Employment Type: Full-time
Referral Reward: Who do you know?*
About Us
Lakes Region VNA and Hospice, recognized as the Best of the Lakes Region for Visiting Nurses in 2021, 2022, 2023, 2024, and 2025 with a 5-star quality rating from the Centers for Medicare and Medicaid Services for Hospice, is an employer you can be proud to work for. Join our award-winning team and make a significant impact in our community.
Why Work with Us?
- Supportive Environment: Work in a friendly setting where you get to know your patients and their families.
- Community Focused: For over 100 years, we have provided exceptional care to our neighbors throughout the NH lakes region.
- Competitive Wages & Comprehensive Benefits: Including over 3 weeks PTO for full-time employees, 401K with 4% match, generous tuition reimbursement, and affordable health insurance!
We are seeking a compassionate, relationship-driven Hospice Liaison to serve as the key connection between our hospice program, healthcare partners, referral sources, and the community. In this role, you will help ensure smooth care transitions, educate providers and families about hospice services, and support timely, appropriate referrals.
The Hospice Liaison acts as the clinical and operational ambassador of our organization—building trust, and helping patients and families access compassionate, high-quality end of life care.
Key Responsibilities
Relationship Building & Outreach
- Develop and maintain strong partnerships with hospitals, skilled nursing facilities, clinics, and other referral sources.
- Meet daily with discharge planners and care teams to identify potential referrals.
- Educate providers and community partners about hospice philosophy, eligibility, and services.
- Review clinical information to assess hospice eligibility; collaborate with Hospice Manager and clinical leadership.
- Facilitate smooth transitions from hospital or facility to home hospice, including coordinating documentation, signatures, and transportation.
- Ensure accuracy and completion of all admission documentation and referral processes.
- Assist with urgent situations and provide clinical guidance as needed.
- Identify new referral opportunities and emerging market needs.
- Contribute to referral and admission growth goals.
- Track referral metrics, identify trends, and share insights with leadership.
- Clearly and compassionately explain hospice services and benefits to patients, families, and caregivers.
- Provide ongoing education to healthcare teams about hospice processes—including general inpatient (GIP) services.
- Promote awareness of hospice services to increase understanding and accessibility within the community.
- Associate of Science in Nursing (ASN) or higher degree or MSW required.
- Valid driver’s license and reliable transportation.
- Minimum 3-5 years of experience in healthcare, preferably home health or hospice.
- Experience as a charge nurse, preceptor, or in a leadership/support role preferred.
- Strong communication, presentation, and relationship-building skills.
- Excellent customer service and problem-solving abilities.
- Ability to work independently and manage multiple priorities.
- Proficiency with Microsoft Office and related software.
- Understanding of Medicare Conditions of Participation (OASIS/HOPE experience a plus, or willingness to learn).
- Compassion, empathy, adaptability, and professionalism in emotionally sensitive situations.
This is a traveling position; reliable transportation is required for varied weather conditions.
Physical Requirements
- Ability to walk or stand for prolonged periods.
- Adequate vision and hearing to perform required duties.
- Competitive salary and benefits package.
- Professional development opportunities.
- Supportive and collaborative work environment.
If you are a passionate Hospice Liaison looking to make a difference in a supportive and community-focused environment, apply today to join the Lakes Region Visiting Nurse Association. Visit our website at www.lrvna.org for more information and to submit your application.
- Referral Rewards: Anyone is eligible to receive a referral reward if someone they formally recommend is successfully hired (employed past 90 days) for a full-time or part-time position with LRVNA. Please email sdrolet@lrvna.org with your referral’s contact information.