What are the responsibilities and job description for the Resident Services Coordinator position at Lakeland?
As a Resident Services Coordinator/Manager, you will play a vital role in ensuring the highest level of care and support for our residents. In this full-time position, you will be responsible for supervising and training caregivers, medication technicians, and other support staff, while also coordinating resident care and services.
Key Responsibilities:
- Staff Supervision & Training: Supervise caregivers and medication technicians, ensuring quality care and adherence to policies. Conduct new employee orientations, complete skills checklists, and maintain ongoing competency validations.
- Resident Care & Service Coordination: Coordinate with healthcare professionals to develop and implement individualized care plans, ensuring the highest level of care and support for our residents.
- Lead daily staff huddles and communicate updates effectively.
- Complete administrative tasks, including tracking staff compliance, maintaining training records, and monitoring staff performance.
Qualifications & Skills:
- High school diploma or equivalent
- Demonstrated ability to supervise and mentor frontline staff
- Strong organizational, problem-solving, and time-management skills
- Excellent verbal and written communication skills
- Ability to remain calm and professional in fast-paced, high-pressure environments
- 2 years of experience in assisted living, memory care, or long-term care preferred
- Experience in medication management and familiarity with state regulations
- Prior experience conducting staff training and coaching
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- 401(k)
- Life Insurance
- Paid Time Off
If you are a passionate and experienced caregiver, looking for a new challenge and a chance to make a difference in the lives of our residents, apply now to become our next Resident Services Coordinator/Manager!
Salary : $45,964 - $59,227