HIM Technician - HIM Services

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Provisional Level 1 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Work Hours per Biweekly Pay Period: 80.00

Shift:

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: Min $17.84 Mid $20.53

Position Summary

The HIM Technician is responsible for ensuring that all clinical documents generated during patient encounters are collected and scanned into the EMR with the highest level of quality. HIM Technicians index the scanned images to the correct patient, encounter and document type. HIM Technicians may also perform routine disclosures of health information per HIPAA guidelines.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
  
  

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
  
  

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
  
  

HIM Technician

• Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
• Prepare paper charts for scanning by: removing staples and paper clips, ensuring the presence of the appropriate patient and document barcode labels, and identify poor originals.Identifies at least 98% of documents that are of poor quality.
• Scan clinical documents and review the scanned images for overall image quality; performing rescanning of poor scans.
• Index all scanned documents with the accurate assignment of patient, encounter, and document types.Indexes documents to correct encounter and document type at least 99% of the time.
• Validate the quality and accuracy of scanned images in Cerner and correct errors when identified.
• Perform basic medical record disclosures according to HIPAA and statutory guidelines.
• Provide excellent customer service to internal and external LRH customers.
• Effectively work within a team environment; demonstrating the ability to work collaboratively to complete routine tasks and meet established goals and standards.
  
  

Competencies & Skills

Essential:

• Basic computer, clerical, critical thinking skills.
  
  

Nonessential:

• Excellent interpersonal and communication skills in dealing with public, physicians, patients and co-workers.
  
  

Essential:

Qualifications & Experience

• High School or Equivalent
  
  

Nonessential:

• Associate Degree
  
  

Other Information:

Experience Essential:

• Five or more years experience in a scanning and indexing position in an acute care HIM setting.
  
  

Experience Preferred:

• One year of experience in a hospital medical record setting with additional experience in quality analysis or similar position.
• Experience in a HIMS department is a plus, but not required.