Administrative Assistant - Sleep Lab

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Monday - Friday 8:00am-5:00pm

Location: 3003 S Florida Ave Lakeland, FL

Pay Rate: $17.84- $20.53

Position Summary

Responsible to an Assistant Vice President. Performs secretarial and administrative functions for the department at an intermediate level. Accountabilities include working on special projects, reports, committee agendas, statistical reports, committee minutes, work/travel schedules, drafting communications, distribution of correspondence, data processing, fielding telephone calls, receiving and directing visitors, and coordinating meetings or events. Manages and coordinates office functions by maintaining office supplies, organizing office systems, arranging repair of equipment, etc. Must effectively interact with patients, physicians, vendors, and employees. He/she also performs a variety of duties such as: inventory management, bookkeeping, organization of staff information-including updating and organizing information in the staff personnel files, scheduling/coordinating work within department and with other departments, providing receptionist duties when appropriate, and responding to inquiries and requests for information by patients, physicians, vendors, and employees. Duties may also include daily activities and projects involving systems maintenance and human resources functions. Performs other duties as assigned.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Stewardship
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
• Administrative Assistant
• Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
• Provides administrative support at an intermediate level to an Assistant Vice President.
• Manages the office mail, phone, supplies and outgoing communications and other documents as required. Prioritizes activities on a daily basis. Forward voice mail from the general mailbox to the appropriate staff member. Sort incoming mail, faxes, and courier deliveries for distribution.
• Routinely uses discretion an independent judgment to resolve situations involving customers, vendors, and employees, such as complaints, inquiries, attendance, scheduling and organizational policies. Maintains confidentiality and privacy; adheres to HIPPA standards.
• Assist LRH employees with building and/or parking access as approved. Assist with the coordination of on-site parking and nearby parking and or private parking spaces.
• Schedule and organizes complex activities such as meetings, travel, conferences, and departmental activities. Serves as point of contact for project that may involve event coordination, guest registration, mass communications, or providing any additional services as needed.
• Purchase, receive, and store the office supplies ensuring that basic supplies are always available.
• Update and ensure the accuracy of the departmental databases.
• Participates in professional development activities as directed to maintain knowledge of current trends and practices in the health care environment.
• Functions as a designated timekeeper and processes payroll for the department and other assigned departments.
  

Competencies & Skills

Essential:

• Knowledge of department-specific terminology, policies and procedures.
• Ability to prioritize and organize workload, meet deadlines, work independently and interdependently within a team.
• Ability to type 60 wpm.
• Strong interpersonal and communication skills (verbal and written), basic analytical skills, sound judgement, work effectively under stress.
• Working knowledge of phone system, teleconferencing, word processing, personal computers and software including; Windows operating systems, Microsoft Office Suite, specifically Word, Power Point & Excel, Email.
  
  

Essential:

Qualifications & Experience

• High School or Equivalent
  
  

Nonessential:

• Associate Degree
  
  

Other Information:

Essential Experience:

• One to three years of Administrative Secretary experience.
  
  

Preferred Experience:

• One to three years’ experience at Lakeland Regional Health as an Administrative Secretary.