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Hospital Administrator

Lakefield Veterinary Group
Madison, WI Full Time
POSTED ON 10/30/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Hospital Administrator position at Lakefield Veterinary Group?

Hospital Administrator – Deer Grove Veterinary Hospital - Cottage Grove, WI

Deer Grove Veterinary Hospital is a well-established and AAHA-accredited practice, and we're seeking a dynamic Hospital Administrator to lead operations, support staff development, and drive business success. This key leadership role partners with the Medical Director to foster a positive, high-performing culture focused on quality patient care and exceptional client service.

Key Responsibilities:

  • Oversee daily hospital operations, including HR, financials, and strategic planning

  • Lead and mentor staff, manage performance, and support career growth

  • Develop and monitor financial goals and performance metrics

  • Ensure regulatory compliance (OSHA, DEA, employment laws)

  • Drive client acquisition, community outreach, and marketing efforts

  • Maintain facilities and equipment

Qualifications:

  • Bachelor's degree or equivalent experience

  • 2 years in operations/HR/finance, including hospital management (veterinary or medical preferred)

  • Strong leadership, communication, and organizational skills

  • Proficiency in Microsoft Office and practice management systems

Compensation & Benefits:

  • Salary - $60K-$80K

  • PTO
  • Employee Assistance Program
  • 401K
  • Medical
  • Dental
  • Vision
  • Voluntary Life and AD&D insurance, long-term care, Accident, Critical Illness, and Hospital Indemnity Employer Paid Life and AD&D
  • Employer Paid STD and LTD
  • Eligible for performance-based bonus

About Us:
Serving Cottage Grove and the greater Madison area for over 40 years, we prioritize compassionate care and cutting-edge veterinary medicine in a low-stress, client-focused environment.

For more information about our hospital, please visit Veterinary Clinics in Wisconsin - Deer Grove Veterinary Clinic


POSITION SUMMARY:


This is a critical position that plays a key role in driving the performance of a veterinary hospital.
Creates, drives and maintains a practice environment that facilitates the delivery of quality,
compassionate, and efficient healthcare to animals. This position oversees the business and staff
aspects of the practice and has responsibility for all support and operational functions, such as
human resource, financial, operational, and business activities. In partnership with the Medical
Director, this position communicates a vision of excellence and oversees a profitable operation.

WHAT YOU'LL DO (Essential Functions):


  • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
Fun
  • Partner with Medical Director to create and drive a practice environment that facilitates the
delivery of quality and efficient health care to animals
  • Lead the creation and maintenance of a collaborative, high-performing, and positive
workplace culture
  • Organize the health services of a hospital or healthcare facility. Serve as the point person
for all day-to-day functions of the practice
  • Assist with all strategic business development and operational planning efforts
  • Oversee all departments thatsupport the business side of the hospital with a focus on
business financials, growth, and human resources
  • Responsible for the financial performance of assigned hospital(s). Guide the creation of
financial strategies and goals to achieve hospital profitability. Monitor and drive
achievement of financial goals. Provide regular updates to the hospital team and inspire
employee ownership of the hospital's financial performance
  • Track data on assigned hospital(s) including daily revenue, average invoice amount,
number of invoices, and labor costs. Prepare reports and written summaries of the
hospital's performance and provides updates to key individuals
  • Coach, manage, mentor, and train direct report staff. Provide continuous performance
management, recognition, and conduct employee performance evaluations. Address
performance and/or behavior issues, clarify expectations and provide feedback. Provide
overall guidance to and mentor hospital team
  • Support staff growth and development. Encourage staff to seek educational opportunities
incorporating job related training in addition to mandatory training
  • Participate in the recruitment and selection of hospital staff. Provide orientation to outline
job requirements and expectations, policies and procedures, and proper use of tools and
equipment
  • Build relationships with local general practices and community leaders to market the
practice
  • Work with hospital team(s) to create marketing programs to support the business model
and strategic goals. Ensure marketing procedures are implemented, followed, and tracked
accurately. Assess the effectiveness of marketing programs and promotions and makes
adjustments as needed
  • Manage human resources related issues. Maintain current knowledge of state, federal, and
local relevant employment law and ensures legal compliance
  • Partner and assist with the doctor and medical teams and medical support staff. Oversee
and assist with doctor and staff schedules
  • Manage facilities and equipment maintenance
  • Maintain current knowledge and ensures compliance with OSHA, DEA and other
applicable regulatory agencies
  • Perform other duties and projects as requested

WHAT WE'RE LOOKING FOR (Essential Qualifications):


Education:
AA or Bachelor's Degree in related field or equivalent work experience
Experience:
  • 2 years of experience in overall operations, financial and facilities management, and/or
Human Resources
  • This includes two years of job-specific experience in a hospital management role within
the veterinary or human health industry
  • Experience leading a large team of individuals preferred.
Knowledge, Skills and Ability:
  • Knowledge of state, federal, and local employment and safety laws and regulations
  • Intermediate proficiency with a variety of computer programs including Microsoft Outlook,
Word, Excel and PowerPoint
  • Lead and manage a department and employees
  • Effective verbal, written, and listening communication skills
  • Present information in a clear, organized, and concise manner both verbally and in writing
  • Interact with a variety of clients and employees in a professional and effective manner.
  • Leverage interpersonalskills and technical knowledge to bring people and ideas together
to perform effectively
  • Strong collaboration skills with internal teams and external partnerships for the purpose of
building alliances with key individuals or groups
  • Strong organizational skills including managing multiple priorities and deadlines
  • Handle and maintain sensitive and confidential information with discretion
  • Strong critical thinking, judgement, and problem solving skills
  • Adapt and remain flexible in changing situations and work environments
  • Proactively identify issues and formulate solutions

WORKING CONDITIONS/PHYSICAL DEMANDS:


While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job, including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be
able to lift up to 30 lbs. Must be able to work flexible hours, including evenings and weekends.
This is not considered a remote position.

SUPERVISORY RESPONSIBILITIES:


Supervisory responsibility for all of the team members at the hospital other than doctors. Works
with the Medical Director to co-supervise Medical Support staff. This is not considered a remote
position.

Salary : $60,000 - $80,000

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