What are the responsibilities and job description for the Hospital Administrator position at Lakefield Veterinary Group?
Hospital Administrator – Deer Grove Veterinary Hospital - Cottage Grove, WI
Deer Grove Veterinary Hospital is a well-established and AAHA-accredited practice, and we're seeking a dynamic Hospital Administrator to lead operations, support staff development, and drive business success. This key leadership role partners with the Medical Director to foster a positive, high-performing culture focused on quality patient care and exceptional client service.
Key Responsibilities:
Oversee daily hospital operations, including HR, financials, and strategic planning
Lead and mentor staff, manage performance, and support career growth
Develop and monitor financial goals and performance metrics
Ensure regulatory compliance (OSHA, DEA, employment laws)
Drive client acquisition, community outreach, and marketing efforts
Maintain facilities and equipment
Qualifications:
Bachelor's degree or equivalent experience
2 years in operations/HR/finance, including hospital management (veterinary or medical preferred)
Strong leadership, communication, and organizational skills
Proficiency in Microsoft Office and practice management systems
Compensation & Benefits:
Salary - $60K-$80K
- PTO
- Employee Assistance Program
- 401K
- Medical
- Dental
- Vision
- Voluntary Life and AD&D insurance, long-term care, Accident, Critical Illness, and Hospital Indemnity Employer Paid Life and AD&D
- Employer Paid STD and LTD
- Eligible for performance-based bonus
About Us:
Serving Cottage Grove and the greater Madison area for over 40 years, we prioritize compassionate care and cutting-edge veterinary medicine in a low-stress, client-focused environment.
For more information about our hospital, please visit Veterinary Clinics in Wisconsin - Deer Grove Veterinary Clinic
POSITION SUMMARY:
This is a critical position that plays a key role in driving the performance of a veterinary hospital.
Creates, drives and maintains a practice environment that facilitates the delivery of quality,
compassionate, and efficient healthcare to animals. This position oversees the business and staff
aspects of the practice and has responsibility for all support and operational functions, such as
human resource, financial, operational, and business activities. In partnership with the Medical
Director, this position communicates a vision of excellence and oversees a profitable operation.
WHAT YOU'LL DO (Essential Functions):
- Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
- Partner with Medical Director to create and drive a practice environment that facilitates the
- Lead the creation and maintenance of a collaborative, high-performing, and positive
- Organize the health services of a hospital or healthcare facility. Serve as the point person
- Assist with all strategic business development and operational planning efforts
- Oversee all departments thatsupport the business side of the hospital with a focus on
- Responsible for the financial performance of assigned hospital(s). Guide the creation of
achievement of financial goals. Provide regular updates to the hospital team and inspire
employee ownership of the hospital's financial performance
- Track data on assigned hospital(s) including daily revenue, average invoice amount,
hospital's performance and provides updates to key individuals
- Coach, manage, mentor, and train direct report staff. Provide continuous performance
performance and/or behavior issues, clarify expectations and provide feedback. Provide
overall guidance to and mentor hospital team
- Support staff growth and development. Encourage staff to seek educational opportunities
- Participate in the recruitment and selection of hospital staff. Provide orientation to outline
equipment
- Build relationships with local general practices and community leaders to market the
- Work with hospital team(s) to create marketing programs to support the business model
accurately. Assess the effectiveness of marketing programs and promotions and makes
adjustments as needed
- Manage human resources related issues. Maintain current knowledge of state, federal, and
- Partner and assist with the doctor and medical teams and medical support staff. Oversee
- Manage facilities and equipment maintenance
- Maintain current knowledge and ensures compliance with OSHA, DEA and other
- Perform other duties and projects as requested
WHAT WE'RE LOOKING FOR (Essential Qualifications):
Education:
AA or Bachelor's Degree in related field or equivalent work experience
Experience:
- 2 years of experience in overall operations, financial and facilities management, and/or
- This includes two years of job-specific experience in a hospital management role within
- Experience leading a large team of individuals preferred.
- Knowledge of state, federal, and local employment and safety laws and regulations
- Intermediate proficiency with a variety of computer programs including Microsoft Outlook,
- Lead and manage a department and employees
- Effective verbal, written, and listening communication skills
- Present information in a clear, organized, and concise manner both verbally and in writing
- Interact with a variety of clients and employees in a professional and effective manner.
- Leverage interpersonalskills and technical knowledge to bring people and ideas together
- Strong collaboration skills with internal teams and external partnerships for the purpose of
- Strong organizational skills including managing multiple priorities and deadlines
- Handle and maintain sensitive and confidential information with discretion
- Strong critical thinking, judgement, and problem solving skills
- Adapt and remain flexible in changing situations and work environments
- Proactively identify issues and formulate solutions
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job, including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be
able to lift up to 30 lbs. Must be able to work flexible hours, including evenings and weekends.
This is not considered a remote position.
SUPERVISORY RESPONSIBILITIES:
Supervisory responsibility for all of the team members at the hospital other than doctors. Works
with the Medical Director to co-supervise Medical Support staff. This is not considered a remote
position.
Salary : $60,000 - $80,000