What are the responsibilities and job description for the Golf Pro Shop Attendant position at Lake Toxaway Country Club?
Overall Criteria:
As a member of the Professional Staff, every day, you will be evaluated on the following criteria:
- Appearance
- Attitude
- Service Level
- Knowledge
- Professionalism
- Accommodations of Guests
- Must be proficient in Microsoft Office programs (Word, Excel, and Publisher)
General Criteria:
This can be specifically broken down into the following areas, which will provide the basis for your formal evaluation at the conclusion of the golf season.
- Engage members and their guests as they enter the golf shop.
- At all times, greet members and their guests politely and promptly.
- Quality of work product.
- Manner work is performed.
- Observance of the policies and procedures of the golf operation.
- Accuracy of work and demonstrates the ability to follow through on assigned tasks.
- Effectively and promptly responds to member's and their guest's concerns and/or problems.
- Prepares written reports and memos in a clear and concise manner.
- Maintains files, follows up on delegated tasks, and manages time well.
- Has the ability to anticipate problems and address them promptly and appropriately.
- Demonstrates the ability to work independently.
- Receptive to feedback from others.
- Maintains a balance between the golf operation's overall objectives and its daily needs.
- Takes the initiative to make suggestions and decisions to improve the overall service of the golf operation.
- Goes beyond expectations to help a fellow employee.
- Communicates effectively with members and their guests.
- Has the ability to handle criticism objectively.
- Maintains composure and objectivity when confronted with problems.
- Is sensitive to the needs and expectations of fellow employees.
Specific Responsibilities:
As the Pro Shop Attendant, you will be specifically responsible for successfully carrying out the following duties:
- Assisted with the day-to-day operation of the facility. This includes the following:
- Ensure all daily opening and closing procedures are completed.
- Coordinate with the outside operations manager and team to provide a first-class experience to all members/guests.
- Oversee the daily tee sheet and assist with billing on a daily basis.
- Assist the Merchandise Manager with special orders.
- Soft goods, shoes, etc.
- Billing of all special orders.
- Ensure the special order sheet is up to date.
- Assist in the monthly inventory.
- Spread hospitality and goodwill among all members and guests.
Job Types: Full-time, Part-time, Seasonal
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $20