What are the responsibilities and job description for the Casino Housekeeper position at Lake of the Torches Casino?
SUMMARY: The primary responsibility of this position is to maintain the cleanliness of all designated areas of the Lake of the Torches Resort Casino.
DUTIES AND RESPONSIBILITIES:
- Executes numerous housekeeping and cleaning activities to ensure cleanliness of facilities. Housekeeping activities include: sweeping, vacuuming, mopping, shampooing carpets, stripping and waxing floors, window and wall washing, woodwork maintenance and dusting.
- Is responsible for removing debris and trash from the gaming floor, hallways and restrooms and replacing trash receptacles and ashtrays.
- Notifies shift supervisor or security of any money, chips or credits found on the gaming floor.
- Notifies shift supervisor or housekeeping manager of maintenance repairs and cleaning supply needs.
- Notifies supervisor, manager, security or facility administrator of situations that may affect guests or associates of the Lake of the Torches Resort Casino.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None
SUPERVISION RECEIVED: Receives direction and supervision from the Shift Supervisor and Housekeeping Manager on a daily basis.
POSITION RELATIONSHIPS:
- Internal: Frequent contact with associates at all levels within all departments of the organization.
- External: Continual contact with guests and visitors.
EDUCATION: A High School education or equivalent is preferred.
EXPERIENCE: A minimum of six months in a housekeeping or a customer focused environment is preferred.
KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal and communication skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary.
WORKING ENVIRONMENT:
- Work Conditions: The majority of position responsibilities are performed on the gaming floor and within other Lake of the Torches Resort Casino properties as designated with exposure to differentials in temperature.
- Exposure to Hazards: May be exposed to situations where hazardous chemicals, spills, wet floors of guest behaviors may create undesirable conditions.
- Physical Requirements: Must be able to walk, sit, stand, bend or lift for extended periods of time. Must be able to operate housekeeping machinery for extended periods of time.
LICENSE REQUIREMENTS: None
BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Housekeeper to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance.
OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
Salary : $15 - $17