Front Desk Receptionist at Lake Mohawk Golf Club

Job Title: Front Desk Receptionist
Location: Lake Mohawk Golf Club
Schedule: Approximately 30 hours per week

Position Overview:
The Front Desk Receptionist serves as the first point of contact for members, guests, and visitors, providing a welcoming and professional experience. This role requires strong interpersonal skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced private club environment.

Key Responsibilities:

• Greet members, guests, and vendors warmly upon arrival and provide assistance as needed.
• Answer incoming calls promptly, professionally, and direct them appropriately.
• Manage member check-ins, reservations, and guest registrations accurately.
• Handle incoming and outgoing mail, deliveries, and messages.
• Maintain the appearance and organization of the front desk and lobby areas.
• Assist with administrative tasks such as filing, data entry, and correspondence.
• Coordinate with club staff to ensure smooth operations and seamless member experiences.
• Prepare and update menus, ensuring they are typed accurately, formatted consistently, and ready for distribution.
• Provide information on club amenities, events, and policies.
• Uphold confidentiality and discretion in all interactions with members and staff.
• Other duties as assigned by manager.

Qualifications:

• High school diploma or equivalent; additional education or certifications a plus.
• Previous customer service or receptionist experience preferred, preferably in hospitality, private clubs, or a similar setting.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with computers, Microsoft Office, and club management software preferred.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends as needed.

Physical Requirements:

• Ability to sit or stand for extended periods.
• Occasional light lifting (up to 25 lbs).

Benefits:

• Competitive hourly wage, commensurate with experience.
• Employee privileges at the club, including dining and recreational facilities.
• Supportive and professional team environment.