Table Games Assistant Shift Manager

Table Games Assistant Shift Manager Job Description

• Provides exceptional customer service to all internal and external customers.
• Maintains security of games and adherence to established policies and procedures through continuous interaction with all table games personnel.
• Set-ups daily card and dice impress and/or verification.
• Monitors the completeness and accuracy of the Player Tracking Forms and associated Pit paperwork.
• Monitors player development through the use of KONAMI, and the VIP TRACKING system.
• Assures proper spread of table games and recommends scheduling changes when necessary.
• Maintains ongoing communication with Casino Manager and Table Games Director.
• Authorized to provide all complimentary privileges per company policy.
• Responsible for the on-going training and grooming of mid-management personnel.
• Informs Table Games Director when disciplinary action may be needed.
• Acting Manager on Duty for the property when necessary.
• Performs all functions of personnel within span of control, as needed.
• Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Supports compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Promotes and ensures the safety and security of all guests and employees.
• Completes job duties with minimal supervision, maintains acceptable attendance, and uses appropriate judgment and decision-making skills.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.