What are the responsibilities and job description for the Medical Receptionist / Patient Registrar position at Lake Grove ENT?
Lake Grove ENT is a well-established, specialty medical practice serving the community of Lake Oswego and the Portland Metro.
We are seeking a Patient Service Representative for the front office who is dedicated to customer service and working with a great team. In this role, you will ensure that patients are received warmly, to provide considerate, timely scheduling and communication. You will act as a liaison between patients and the clinical staff, facilitating clerical and reception responsibilities, as well as a variety of administrative functions.
Lake Grove ENT offers a supportive work environment with above average pay and benefits including health coverage, paid time off and 401k with employer matching when eligibility requirements are met.
On-the-job training, including Epic electronic health records system, will be provided.
Individuals with customer service skills seeking growth in healthcare careers are encouraged to apply.
Duties include:
Welcoming patients
Scheduling and registration
Insurance verification
Document scanning
Inbound & outbound phone calls / faxes
Maintaining records of patient communication
Required Experience/Skills/Education:
HS diploma or greater
Dependable transportation
Superior customer service skills, polite demeanor and phone etiquette
Preferred Qualifications:
Medical practice or specific job-related experience
Working knowledge of area health plans
Epic EHR experience
Authorizations and referral experience
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Ability to Commute:
- Lake Oswego, OR 97035 (Required)
Ability to Relocate:
- Lake Oswego, OR 97035: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22