What are the responsibilities and job description for the Medical Receptionist position at FYZICAL Therapy & Balance Centers?
Full-Time Client Care Specialist
Location: Camas, Oregon
Join Our Team at FYZICAL Therapy & Balance Centers!
Are you a highly organized, empathetic, and energetic professional with a passion for helping people? Do you thrive in a fast-paced environment where you are the vital first and last impression for every client?
We are seeking a dedicated Full-Time Client Care Specialist to join our positive, friendly, and energetic team. Our mission is to help patients overcome pain and mobility problems, getting them back to the life they love. At FYZICAL, we provide industry-leading care prioritizing quick access, outstanding patient experiences and successful outcomes!
Why Join FYZICAL?
You’ll be joining a company that is truly Spelled Different Because We Are Different! We specialize in helping people recover from injury, surgery, chronic pain, dizziness, and balance issues.
We offer competitive pay and a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- Matching 401(k) Retirement Plan
- Paid Time Off (PTO)
- A collaborative, positive, and supportive team culture
What You'll Do: Key Responsibilities
As the face of our clinic, your role is crucial to our daily operations and patient flow. Key duties include:
- Patient Coordination: Efficiently handling incoming calls on a multi-line phone system, scheduling new and existing patient appointments, and managing cancellations.
- Financial & Administrative: Collecting patient payments at the time of service and performing necessary insurance verification and authorization tasks.
- Patient Liaison: Acting as the primary go-between for patients and our clinicians/office manager; collecting new patient intake information and tracking all clinic referrals.
- Office Management: Distributing mail, coordinating evaluations and re-evaluations, sending appointment reminders, and performing light clinic maintenance (e.g., cleaning and laundry).
Who We're Looking For: The Ideal Candidate
The ideal candidate is a self-starter who is highly motivated by serving others and possesses impeccable organizational skills.
Required Qualifications & Traits:
- Exceptional Communicator: Great demeanor with the ability to handle calls, coordinate information, and navigate challenging client situations with a positive attitude.
- Empathetic & Detail-Oriented: A strong sense of integrity, compassion, and empathy toward people experiencing pain, coupled with a keen attention to detail for managing administrative tasks.
- Team Player: A collaborative spirit with a strong work ethic.
- Logistics: Valid driver's license and reliable transportation.
If you are ready to launch your full-time career with a company unmatched in the PT arena, apply for FYZICAL's Client Care Specialist position today!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $24