Receptionist

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.

The Receptionist general function will be to perform clerical and related tasks in the Facilities and Construction Services Department. This position will be responsible for greeting and assisting visitors while delivering exceptional customer service assistance; handling incoming calls, answering questions, collecting information and/or directing calls to appropriate individuals/departments within the County. The position would allow you to be involved with Facilities Operations within local government.  

Depending on the assignment, the incumbent may perform a combination of some or all of the following duties, and perform related duties as assigned:

• Answer and direct phone calls in a polite and friendly manner.
• Perform assigned daily clerical tasks.
• Answer loading dock.
• Welcome visitors and answer questions visitors have.
• Parking issuance/validation.
• Keep detailed and accurate records of visitor requests and calls received.
• Receive deliveries; sort and distribute incoming mail. 
• Take inventory of supplies and restock as needed.
• Maintain the general office filing system.
• All other related duties as assigned.

• Skill in problem-solving. 
• Skill in time management and attention to detail.
• Ability to work from oral or written instructions. 
• Ability to work both individually and in a team environment. 
• Ability to successfully use County-specific technology and general office software. 
• Ability to effectively communicate in writing and orally on job progress in overall assignments and responsibilities.
• Ability to communicate clearly and logically both verbally and in writing. 
• Ability to establish and maintain effective working relationships with organization managers and staff, the public and others encountered in the course of work.

EDUCATION AND EXPERIENCE REQUIREMENTS High School Diploma or GED preferred; 1-2 years of experience in office/clerical work; Working knowledge of Microsoft Office Or any combination of work experience that provides the candidates possesses the knowledge, skills and abilities to perform the duties prescribed to the position (above).   

PHYSICAL DEMANDS AND HAZARDS OF THE POSITION 

Requires work involving standing or walking some of the time, exerting up to 10 pounds of force on a regular and recurrent basis.  

The position requires normal visual acuity and field of vision and the ability to hear and speak to understand, respond to and build relationships with a diverse clientele.

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program.  

Visit our Prospective Employee page to get additional information on why you should work for Lake County!   Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer.