What are the responsibilities and job description for the Service Advisor position at LAIRD NOLLER FORD INC?
Job Title: RV Service Advisor
Company: Noller RV
Pay Range: $40,000–$70,000 per year (based on experience)
About Us
Noller RV is a family-owned and operated business with a strong reputation for quality service and a people-first culture. We believe in taking care of our team just as well as we take care of our customers. If you’re looking for a stable, supportive workplace with room to grow, we’d love to meet you.
Position Summary
The RV Service Advisor is the primary point of contact between our customers and service department. This role focuses on delivering an excellent customer experience by clearly communicating service needs, timelines, and recommendations while supporting the service team.
Key Responsibilities
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Greet and assist customers with service and repair needs
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Write and manage service repair orders
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Communicate recommended repairs, timelines, and costs to customers
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Coordinate with technicians to ensure accurate and timely service
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Provide updates and follow-ups throughout the repair process
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Maintain detailed and accurate service records
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Deliver a positive, professional customer experience at all times
Qualifications
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Minimum of 3 years of customer service experience (required)
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Automotive or RV service experience preferred (not required)
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Strong communication and organizational skills
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Ability to multitask in a fast-paced environment
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Professional, friendly, and customer-focused attitude
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Willingness to learn—we are happy to train the right candidate
What We Offer
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Competitive pay: $40,000–$70,000 per year
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Family-owned and supportive work environment
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Comprehensive benefits package
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401(k) with company match
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Opportunities for training, development, and advancement
Apply Today
Join a team that values integrity, teamwork, and long-term relationships. Apply today to become part of the Noller RV family.
Must be able to sit and stand for various lengths of time.
Must be able to use a computer for lengths of time.
Must be customer service oriented.
Must be able to lift 10 lbs
Must be able to pass background, drug screen, mvr.
Salary : $40,000 - $70,000