What are the responsibilities and job description for the Promo Sales Associate position at Lahlouh, Inc?
Position: Sales Associate
Reports to: Senior Director, Promo Department
FLSA Status: Exempt
Department: Promotional Products
Location/Shift: Lahlouh, Inc. (SF Bay Area, CA)
Job Description: Promo Sales Associate
Position Summary
Experienced Sales Associate to maintain a significant volume of projects in a fast-paced environment. This role collaborates directly with clients, Account Executives and merchandise suppliers to create solutions that meet client goals, target specific audiences, reflect corporate values, and align with our client’s brands. Success in this position requires strong customer service skills, excellent communication (both written and verbal), a strong sense of urgency, attention to detail, and proactive mindset.
Core Responsibilities
Reports to: Senior Director, Promo Department
FLSA Status: Exempt
Department: Promotional Products
Location/Shift: Lahlouh, Inc. (SF Bay Area, CA)
Job Description: Promo Sales Associate
Position Summary
Experienced Sales Associate to maintain a significant volume of projects in a fast-paced environment. This role collaborates directly with clients, Account Executives and merchandise suppliers to create solutions that meet client goals, target specific audiences, reflect corporate values, and align with our client’s brands. Success in this position requires strong customer service skills, excellent communication (both written and verbal), a strong sense of urgency, attention to detail, and proactive mindset.
Core Responsibilities
- Respond to client inquiries about promotional marketing products and provide appropriate, timely solutions.
- Use your understanding of clients’ branding needs to create visual presentations that highlight tailored solutions.
- Provide outstanding service to clients, vendors, and team members by ensuring clear communication and reliable, consistent support.
- Collaborate with team members and vendors to stay abreast of trends, product information and decoration techniques to provide the best branded premium solutions possible for our clients.
- Participate in offsite client events, industry trade shows and attend internal supplier meetings about new products.
- Foster and create partnerships with our suppliers and internal stakeholders.
- Strategize with Account Executives to develop new business and further infiltrate existing clients.
- Work with Account Executives to manage pipeline, track client spend and identify new opportunities to increase sales.
- 2 years of experience in a similar sales support, marketing, or promotional products role.
- Proven ability to build and maintain strong client relationships.
- Superior organizational, communication, and customer service skills.
- Must be extremely organized and detail-oriented with the ability to adapt quickly to an ever-changing environment while following through with tasks to completion.
- Team-oriented work style with strong ability to manage yourself and other team members to complete group tasks and drive growth.
- Proficiency in Microsoft Office Suite and familiarity with design tools like Adobe Photoshop or Illustrator.
- CRM software experience (similar to: Salesforce, Hubspot, SugarCRM, etc).
- General understanding of artwork files and proofing protocol.
- Proficiency in using our standard industry tools ESP, Sage and Commonsku is preferred.
- Undergraduate degree or equivalent work experience preferred.
- Range: 70,304 to 80,000 annually bonus structure based on experience level