What are the responsibilities and job description for the Billing Assistant position at Lado Healing Institute?
Company Description
Lado Healing Institute, led by board-certified psychiatrist Dr. Leonard A. Lado, serves the communities of Marco Island, Naples, Bonita Springs, Fort Myers, and Southwest Florida. The institute specializes in outpatient treatments for addiction recovery, including non-Methadone Detox, Suboxone therapy, and pharmacogenetic testing to tailor medications to individual metabolic needs. With a focus on combining state-of-the-art techniques and patient education, Lado Healing Institute aims to destigmatize mental health issues and promote recovery through accurate diagnoses and customized care plans. The practice emphasizes compassionate, science-driven care to support patients on their journey to wellness.
Role Description
We are seeking a full-time Billing Assistant to join our team on-site at our Bonita Springs, FL location. The Billing Assistant will manage the daily billing processes, ensure accurate patient invoicing, update financial records, and assist with routine tasks. Additional responsibilities include verifying insurance claims, communicating with patients concerning billing inquiries, and supporting the finance team with reconciliations and reporting.
Qualifications
- Proficiency in Billing Process and Invoicing
- Quick learner
- Excellent Communication and organizational abilities
- Attention to detail and problem-solving skills
- Experience with medical billing software (preferred but not required)
- Knowledge of insurance claim processes and medical terminology (a plus)
- High school diploma or equivalent; an associate's or bachelor’s degree in accounting, business, or a related field is preferred
- Knowledge with AdvancedMD preferred
- Understanding of mental health CPT and ICD-10 coding preferred
- Experience with insurance verification preferred
- Familiarity with prior authorizations and claim denials management preferred