Popeyes General Manager

Company Overview: At Lac du Flambeau Business Development Corporation, our vision is to build sustainable, profitable businesses that provide career paths for citizens of the Lac du Flambeau Tribal community, embodying Tribal goals and objectives, while respecting the Tribe's cultural values. LDF Business Development Corporation is opening a Popeyes restaurant in Minocqua in late summer 2025.

Summary/Objective: We are excited to announce a new job opportunity for a General Manager to join our team at Popeyes. As a key member of our staff, you will be responsible for ensuring that our customers have a memorable and enjoyable fast food dining experience, serving up the famous Popeyes flavor and hospitality that our guests know and love.

Essential Job Functions: Specific duties include, but are not limited, to the following:

Develop Servant Leaders

• Show compassion, care, and concern towards your hardworking team.
• Create the right environment and set the team up for success.
• Coach and motivate the Assistant Managers and the team.
• Recruit and develop talent.
• Facilitate orientation for new employees.
• Demonstrate commitment to goals and inspire others to deliver superior performance.
  
  

Create Memorable Experiences

• Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
• Take action to solve and celebrate Voice of the Guest and service check feedback.
• Investigate and resolve complaints and prevent future problems.
• Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly.
  
  

Brand Champion

• Create opportunities to serve as the local representative of Popeyes by sponsoring or participating in events.
• Build and leverage community relationships to drive business and maximize catering programs in the community.
• Champion and implement companywide promotions, product launches and product samplings.
• Direct and ensure the team executes and measures the impact of local promotions.
  
  

Administration

• Analyze profit and loss results.
• Develop sales forecasts and manage the team to achieve maximum revenue.
• Maintain food and equipment inventories, conduct daily and weekly inventory counts, and keep inventory records.
• Schedule team member hours and assign duties.
• Create, communicate, implement, and follow up on all required people, operations, and financial action plans.
  
  

Maintain Facility

• Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards, and regulations.
• Identify problems, conduct highlevel troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.
  
  

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills:

• Strong leadership and communication skills, with the ability to motivate and inspire team members.
• Excellent customer service skills, with a focus on providing a positive and satisfying experience for every guest.
• Ability to work effectively in a fastpaced environment, with a focus on quality, cleanliness, and safety.
• Strong business acumen, with a solid understanding of financial management, including budgeting, forecasting, and cost control.
• Proficiency in pointofsale systems, inventory management, and other restaurant technology.
• Ability to analyze sales data and make informed decisions to drive business results.
  
  

Required Education and Experience:

• High school diploma or equivalent.
• 2 years of experience in a restaurant management role, preferably in a quickservice or fastcasual environment.
• Experience in a leadership role, with a proven track record of success in driving sales, controlling costs, and improving profitability.
• ServSafe Certification or willing to get within training period.
• Experience recruiting staff for a quick service restaurant.
  
  

Preferred Education and Experience:

• Bachelor's degree in Business, Hospitality, or a related field.
  
  

Supervisory Responsibility: Provide overall management to the restaurant staff.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand the entire shift.
• Must be able to handle unprepared poultry products.
• Frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms.
• Must occasionally lift and/or move up to 25 pounds.
  
  

Benefits:

• Medical, dental and vision.
• 401K match program.
• Paid time off and sick time.
• Free meals from the restaurant.
  
  

Equal Opportunity Employer Statement: This Popeyes restaurant is independently owned and operated by a tribally owned franchisee. We are proud of our commitment to diversity, equity, and inclusion. The franchisee is an Equal Opportunity Employer (EOE), and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply.

Required Pre-Employment Screening: LDF Business Development Corp. is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.