Program Manager, OpenText

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Overview

LABUR is partnering with a global enterprise client on a large-scale digital transformation initiative to modernize how enterprise content, records, and regulated information are managed across the organization. Our client is seeking a seasoned Program Manager to lead this critical program. This role is ideal for a program leader who thrives in governance-heavy, regulated environments and brings a steady, execution-focused approach to enterprise platform delivery. This position plays a key role in enabling reliable, secure, and scalable electronic data exchange across global Order-to-Cash (O2C), Procure-to-Pay (P2P), and supply chain processes.

Responsibilities

• Lead the end-to-end enterprise content and information management platform program, spanning implementation, integrations, enhancements, and steady-state operations.
• Act as the primary program owner, aligning strategy, roadmap, and execution across all OpenText-related initiatives.
• Partner closely with executive sponsors, business owners, IT, compliance, legal, and external vendors.
• Establish and maintain strong program governance, including risk, issue, dependency, and compliance management.
• Own program financials, including OpEx and CapEx budgeting, forecasting, and tracking.
• Manage vendor and systems integrator performance to ensure predictable, high-quality delivery.
• Maintain and prioritize a program backlog aligned to platform capabilities and business outcomes.
• Facilitate Program Increment (PI) or Quarterly Planning, release coordination, and cross-team dependency management where Agile practices are applied.
• Drive transparency into program health, release readiness, platform stability, and resource utilization.
• Establish and mature operational governance, including SLAs, change management processes, and release cadence.
• Partner with architecture and security teams to ensure platform scalability, resilience, and regulatory compliance.
• Lead continuous improvement initiatives to enhance platform usability, adoption, and operational reliability.
  
  

Qualifications

• 10 years of progressive IT project or program management experience.
• 5 years operating within Agile Program Management or Agile PMO environments.
• Proven experience leading enterprise content, data exchange, or ERP platforms.
• Strong understanding of Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes.
• Demonstrated experience working in regulated or compliance-intensive environments.
• Track record of managing vendors and systems integrators.
• Hands-on experience with financial management, including budgeting and forecasting.
• Familiarity with OpenText and/or EDI platforms.
• Experience using Atlassian tools such as Jira, Confluence, and Jira Align.
• Comfort operating across Agile, hybrid, and waterfall delivery models.
• Exposure to scaled Agile frameworks (SAFe, DA, LeSS) is a plus.
• Strong ability to articulate the business and compliance rationale behind platform investments.
• Excellent analytical, organizational, and problem-solving skills.
• Exceptional executive communication and presentation capabilities.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
  
  

Compensation

$65–$80 per hour - Dependent on fit and experience.