What are the responsibilities and job description for the Valet / Bell Attendant position at La Valencia Hotel?
Job description:
ABOUT US: La Valencia Hotel has been an unforgettable destination since 1926 and a getaway for Hollywood elite in the Golden Era. Perched above the La Jolla Cove cliffs along the sparkling Pacific Ocean, La Valencia offers something for everyone. Intimate and charming, dramatic and unforgettable. La Valencia has been a destination and a place to remember for those near and far for generations. With expansive ocean views, our hotel and restaurants are perfectly situated to provide not only exceptional experiences but also a view to inspire. The La Valencia Hotel is an award-winning property. We selectively look for individuals who have an entrepreneurial spirit and who thrive in an environment that demands excellence in every dimension. Succeeding together through teamwork and shared passion for hospitality is critical to the success of the Iconic La Valencia Hotel.
YOU: Responsible for providing a warm welcome and create a positive first impression to all Resort Guests and Visitors. Provide a high level of service to create a memorable experience as soon as guests arrive and promote La Valencia's iconic history and notoriety.
OVERVIEW:
- Welcome and acknowledge all resort guests and vendors in a friendly, professional manner and provide quick, responsive customer service
- Communicate with other departments as needed to enhance the guest check-in process and arrival experience
- Maintain high level of guest recognition
- Follow Phone etiquette and provide proper greeting
- Attendant is knowledgeable about the facilities, scheduled activities, and daily events at the resort to offer recommendations
- Attendant is knowledgeable of surrounding areas, provide directions when requested
- Attend to bell carts – Cleanliness and report repair needs
- Keep Water available at all times
- Always set up workstation with necessary supplies and maintain cleanliness throughout shift
- Attends to guest request in an efficient manner
- Review daily arrivals and familiarize themselves with VIP guests
Job Type: Part-time
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Valet: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Part-time
Pay: $17.25 per hour
Work Location: In person
Salary : $17