What are the responsibilities and job description for the Front Desk Associate position at La Quinta Inn & Suites Appleton, WI?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Looking for a qualified candidate that is available for 2nd shift (3pm-11pm) as well as 1st shift (7am-3pm) as needed.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Manage appointment scheduling and coordinate meetings using productivity software and calendars
- Perform data entry tasks with high accuracy, maintaining organized records and spreadsheets
- Handle incoming and outgoing correspondence, including emails, mail, and packages
- Maintain the cleanliness and organization of the front desk area and office supplies
- Support clerical duties such as filing, proofreading documents, and preparing reports using Microsoft Office tools
Requirements
- Proven office management or administrative experience in a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with spreadsheets and data entry
- Excellent organizational skills with the ability to multitask effectively
- Exceptional customer service skills with professional phone etiquette and clear communication abilities
- Bilingual skills are a plus to assist diverse client needs
- Technical proficiency in office equipment such as multi-line phone systems, printers, and fax machines
- Ability to handle confidential information discreetly with strong attention to detail
- Prior experience with QuickBooks or similar accounting software is desirable but not required
- Must have open availability to include mornings, evenings, weekends & holidays.
Join us in delivering outstanding support that keeps our operations running smoothly! This role is perfect for someone who thrives on organization, enjoys helping others, and is eager to grow their administrative expertise in a vibrant work environment.
Pay: $16.00 - $17.00 per hour
Expected hours: 8.0 – 24.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Life insurance
Work Location: In person
Salary : $16 - $17