What are the responsibilities and job description for the Assistant House Manager position at La Jolla Playhouse?
DEPARTMENT: Front of House
REPORTS TO: House Manager
LOCATION: La Jolla, CA – on the scenic UC San Diego campus
CLASSIFICATION: Part-Time (eligible for limited benefits including paid sick leave and complimentary tickets to Playhouse performances)
COMPENSATION: $19.97 per hour
SCHEDULE: Primarily evenings and weekends, with occasional weekday and holiday shifts as needed
APPLICATION MATERIALS: Cover Letter and Resume
About The Position
Are you passionate about live theater and love creating memorable experiences for others? We’re looking for a friendly, proactive, and detail-oriented Assistant House Manager to help ensure our patrons enjoy a safe, welcoming, and unforgettable visit— from the parking garage to curtain call.
This is a fantastic opportunity for someone who thrives in a people-focused environment and wants to be part of the magic behind the scenes at one of San Diego’s premier theaters.
KEY RESPONSIBILITIES:
Apply today with your resume and a brief cover letter sharing why you’d be a great fit!
REPORTS TO: House Manager
LOCATION: La Jolla, CA – on the scenic UC San Diego campus
CLASSIFICATION: Part-Time (eligible for limited benefits including paid sick leave and complimentary tickets to Playhouse performances)
COMPENSATION: $19.97 per hour
SCHEDULE: Primarily evenings and weekends, with occasional weekday and holiday shifts as needed
APPLICATION MATERIALS: Cover Letter and Resume
About The Position
Are you passionate about live theater and love creating memorable experiences for others? We’re looking for a friendly, proactive, and detail-oriented Assistant House Manager to help ensure our patrons enjoy a safe, welcoming, and unforgettable visit— from the parking garage to curtain call.
This is a fantastic opportunity for someone who thrives in a people-focused environment and wants to be part of the magic behind the scenes at one of San Diego’s premier theaters.
KEY RESPONSIBILITIES:
- Deliver exceptional customer service to patrons throughout their theater experience.
- Collaborate with Stage Management and Box Office teams to ensure smooth and timely performances.
- Support patrons with special needs and ensure accessibility and safety protocols are followed.
- Monitor and enforce safety procedures, including emergency response (e.g., fire, medical, evacuation).
- Collect and report patron feedback to improve the guest experience.
- Provide guidance and support to ushers, bartenders, Playhouse Partners (volunteers), and Audience Concierges during performances.
- Maintain cleanliness and readiness of lobbies and theater spaces. Respond to any facilities needs during performances.
- Assist in maintaining inventory of Front of House equipment (e.g., ticket scanners, assistive listening devices).
- Help coordinate accessibility services (e.g., ASL interpretation, audio description and closed captioning).
- Assist with event setup, coordination, and breakdown.
- Secure theater premises postperformance.
- Help the House Manager ensure performances start on time.
- Act as a liaison between Front of House and backstage teams.
- Take on special projects as assigned by the House Manager or Operations team.
- A love of live theater and a desire to be part of a collaborative, creative environment.
- Availability to work evenings, weekends, and occasional weekdays or holidays.
- Prior experience in customer service, hospitality, or event management is preferred.
- Strong communication and interpersonal skills.
- Calm under pressure and able to respond quickly to emergencies.
- Ability to lead and motivate volunteers and Audience Concierges.
- Basic computer literacy (email, internet).
- First Aid/CPR certification (or willingness to obtain).
- Experience working with diverse communities and individuals with disabilities is a plus.
- Regularly stands or walks for extended periods.
- Comfortable with navigating stairs and moving throughout the theater.
- Frequently lifts or moves items weighing up to 25 lbs.
- Frequent talking, listening, and engaging with patrons.
- Paid sick leave.
- Complimentary tickets to Playhouse performances.
- Be part of a passionate, theaterloving team.
- Opportunities to grow within a respected arts organization.
- Work in a beautiful, vibrant campus setting.
Apply today with your resume and a brief cover letter sharing why you’d be a great fit!
Salary : $20