What are the responsibilities and job description for the Assistant Membership Sales Manager (MIT) position at LA Fitness?
Who Are We?
LA Fitness is a privately owned fitness club chain. LA Fitness has hundreds of health clubs and millions of members across US and Canada. In an industry often equated with fad and fashion, LA Fitness has steadily increased its presence by focusing on the one lifelong benefit valued by everyone: good health.
About Us
Founded in Southern California in 1984, LA Fitness continues to seek innovative ways to enhance the physical and emotional well-being of our increasingly diverse membership base.
With our wide range of amenities and highly trained staff, we provide fun and effective workout options to family members of all ages and interests.
Our mission is to help as many people as possible achieve the benefits of a healthy lifestyle. To fulfill this mission, we will create a nationwide network of sports clubs, offering our members the widest range of amenities and the friendliest service at an affordable price. To carry out this mission we are searching for standout candidates to grow within our organization who align with our vision. I am here to guide you to the path of success with the tools, skill set, talent and energy within the industry's leading organization. If you have a passion for fitness, enjoy helping others and are looking to improve your lifestyle, then you can be the perfect candidate in our district.
Job Description:
The Manager in Training (MIT) position is a leadership role responsible for the club's overall production and weekend success. This candidate will help a Senior General Manager ensure that the club meets or exceeds financial goals and trains and directs all club employees. This role is a temporary training position to prepare our future General Managers. The Senior General Manager will evaluate this candidate's growth on a weekly and monthly basis with myself the District Vice President, specifically on the leadership qualities one must possess in the position, performance, as well as the ability to adapt to our culture and business plan. Based on this candidate's influence and performance, one can expect to step into a General Manager role as soon as three months but no longer than 12 months. This is an appointed role for internal and external candidates with high potential. Once in the role, we will expect this candidate's continued support with company initiatives to help generate sales leads for continued membership growth as well as "running the play" without hesitation or alteration.
Sales & Marketing
- Lead, coach and develop the sales team
- Plan and execute offsite marketing and sales events, partnering with other local businesses
- Continuously monitor and drive the club's financial growth targets
- Set productivity goals to achieve weekly, monthly, yearly objectives
- Knowledge of standard office procedures and computer software.
- Ability to effectively multi-task with tight deadlines both independently and within a team environment.
- Achieve 50% or higher health club membership closing ratio.
- Generate sales reports and understand critical numbers to impact your business.
- Coach sales process daily with sales associates.
Team Management
- Manage and develop your club's Personal Training and Membership teams across sales, marketing, and member experience.
- Assist in recruitment and brand development
- Facilitate employee onboarding and training
- Evaluate employee performance and create improvement action plans
- Ability to identify and problem solve, set expectations, goals, and delegate tasks.
- Ability to effectively communicate expectations to staff and create a winning culture.
- Possess excellent time management, organizational and follow-up skills.
- Demonstrate a positive attitude and ensure all departments are providing the highest level of customer service, cleanliness with our club pride practice and financial performance.
Qualifications and Skills
- Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 2 plus years of management experience in customer service or sales.
- Previous sales experience required
- Management experience required.
- Advertising, hospitality, or marketing experience preferred.
- Strong professional presentation, technical ability and relationship building.
- Excellent trainer and motivator.
- A passion for helping people and delivering a great customer experience
- A passion for fitness and health
- An excitement for sales and competitive spirit
- A player/coach leader who inspires and motivates through personal action
- The capability to lead effectively and create a welcoming, positive, and fun work environment
- An energetic and friendly problem solver
- Excellent verbal and written communication skills
- The ideal candidate will be passionate, knowledgeable, and have a personal commitment to health and wellness.
COMPENSATION AND BENEFITS:
- Salary
- Commissions
- Bonus opportunities
- Promotion/Growth opportunities within three months
- Evening and weekend hours are required.
- Position is full-time (This position requires 44 hours worked each week.)
- Complimentary membership
- Medical insurance after 90
If you find this unique opportunity interesting, apply!
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person