What are the responsibilities and job description for the Host/Server Assitant position at La Dolce Vita?
Job Summary
We are seeking an energetic and personable Host/Server Assistant to join our vibrant team! In this dynamic role, you will be the first point of contact for our guests, creating a welcoming atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and hospitality expertise will ensure guests feel valued from the moment they arrive until they leave satisfied. This position offers an exciting opportunity to showcase your customer service talents while working in a lively, fast-paced environment where teamwork and positive energy are celebrated.
Responsibilities
- Greet guests warmly upon arrival, providing a friendly and professional first impression.
- Manage reservations and seating arrangements efficiently.
- Ensuring clear communication with kitchen staff and servers.
- Assist servers and guests, answer questions.
- Maintain a clean and organized host stand and dining area to promote a welcoming environment.
- Handle guest inquiries over the phone with professionalism, demonstrating excellent phone etiquette.
- Support serving staff by coordinating table assignments and ensuring timely seating during busy hours.
- Provide exceptional guest relations by addressing concerns promptly and courteously, enhancing overall guest satisfaction.
Qualifications
- Previous experience as a Host/Hostess or Server Assistant/Buser in a restaurant setting is preferred.
- Knowledge of restaurant operations and guest services.
- Excellent communication skills with the ability to engage confidently with diverse guests.
- Familiarity with POS systems such as Aloha POS or Focus POS is highly desirable.
- Experience in hospitality or hotel environments is a plus, demonstrating adaptability across guest-focused roles.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism.
- Knowledge of restaurant protocols including serving techniques, guest relations, and phone etiquette. Join us if you're passionate about hospitality and eager to deliver memorable experiences! We value energetic team players who thrive on creating positive interactions and fostering a lively atmosphere where every guest feels special. This paid position offers an engaging work environment where your communication skills and hospitality talents will shine!
Pay: $15.00 - $26.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $26