Clinical Services Assistant

Full-Time|Hourly

La Clinica Wellness Center

We’re committed to compassionate care for all. Our patients. Our employees. You.

At La Clinica, we love our patients and enthusiastically treat them with the same care, respect, and dignity that we would our friends, family, and neighbors because that's who they are. If this appeals to you, La Clinica might be the right place to build your career. We’re looking for the right team members to treat our patients with this level of care.

We extend our commitment to compassionate care to our employees as well. We invest in our employees' lives through competitive pay, comprehensive benefits packages, easy access to wellness, personal and professional development workshops, and a focus on healthy work-life harmony. Check out our careers page to learn more about why our employees love working at La Clinica.

The Clinical Services Assistant maintains the health center’s supplies and inventory, manages the immunizations program and facilitates the patient assistance program.

 Responsibilities include the following:

• Maintains inventory of health center’s medical and office supplies
• Works with vendors and supply representatives to maintain up to date inventory
• Manages deliveries of clinic supplies and medical equipment
• Answers patient calls on care team line
• Conducts monthly pharmacy and supply inventory inspections 
• Manages returns of expired/discontinued medications and medical supplies  

Vaccine Management

• Maintains vaccine inventory in accordance with the VFC Program 
• Monitors and maintains vaccine and pharmacy temperature logs 
• Manages ALERT transfers and incoming shipments
• Submits vaccine management reports
• Updates and maintains stock of Vaccine Information Statements
• Responds to afterhours temperature alarms 
• Obtains and maintains required trainings for VFC program recertification
• Participates in VFC program site visits 

Instruments and Equipment

• Coordinates calibration, maintenance and repairs of medical equipment and instruments

Patient Assistance

• Assists patients in obtaining free or reduced cost services and medications
• Responsible for following work flows that result in capturing activities to meet patient engagement standards as outlined in the APCM program.
   

Education and/or Experience:

• Minimum: High School Diploma or General Education Degree (GED)
• Medical Terminology (required upon completion of training period)
• Excellent interpersonal communication and problem-solving skills
• Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions
• Skilled at using computers as applicable to area of work (Microsoft office: Excel, Word)

Benefits Include the Potential for the Following: 

• Medical, Dental, and Vision Insurance 
• Voluntary Accident, Short Term Disability, and Critical Illness Insurance 
• 403(b) Retirement Savings Plan with Available Company Match 
• Organization Paid Standard Life Insurance 
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Wellness Programs Such as Cooking, Zumba, Yoga, and Gardening 
• Personal and Professional Development Seminars 

Equity Statement:

At La Clinica, we commit to engage everyone in a welcoming, respectful, and loving way and to maintain the dignity and value of all people above everything else. These standards align with our organization’s vision of absolute excellence, open-hearted community, and well-being for all. 

For more information, please visit our website at: https://laclinicahealth.org/patients/approach/ 

Applications will be reviewed by the appropriate Department for interview; those selected must be able to provide proof of legal right to work in this country. La Clinica is a drug free work environment. Equal Opportunity Employer. La Clinica complies with the Americans with Disabilities Act. If you consider yourself disabled and desire assistance in the application process, please contact the Human Resources Department.