What are the responsibilities and job description for the Scattered Site Case Manager position at LA CASA NORTE?
Job Details
Description
Title: Scattered Site Housing Case Manager
Reports To: Permanent Supportive Housing Supervisor
Salary Range: $40,000 - $43,000
A signing bonus of $5,000 is being offered for this position. The timeframe for issuing the bonus is as follows: after 30 days - $1,000, 90 days - $2,000, and 180 days - $2,000.
La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities. La Casa Norte’s Scattered Site Supportive Housing Program provides permanent housing and supportive services to vulnerable youth and families.
This full-time, exempt position demands dedication, flexibility, and a passion for community service, with work hours spanning Monday to Friday, along with occasional weekend shifts and evening hours, and on-call responsibilities, as needed. This is a union position.
Expected Goals and Objectives
Housing Support and Stability:
- Assist clients in obtaining and maintaining stable, safe, and affordable housing in alignment with LCN’s mission, vision, and philosophy of service, adhering to Harm Reduction and Trauma[1]Informed Care frameworks.
- Collaborate with families and individuals, using standard assessment tools to determine program eligibility and service level.
- Conduct advocacy on behalf of clients to public benefit and service providers, such as IDHS, Social Security, schools, etc., via in-person, phone, and/or letter.
- Refer clients to internal and external supportive services as needed, including food pantries, clothing closets, legal aid services, and mental health services, and coordinate these services to provide holistic support.
- Develop and implement client-led service plans that outline clear goals and steps to increase housing stability and financial self-sufficiency.
- Apply clinical skills and knowledge of family systems in case management sessions to intervene or refer as appropriate.
- Provide crisis intervention and mediation for issues related to landlords, family members, and other service providers as necessary.
Financial Independence and Self-Determination:
- Facilitate client's financial independence by helping them increase income through employment and/or benefits.
- Educate clients on effective financial practices, including using financial institutions, credit, payday loan alternatives, and credit repair services.
- Request financial assistance for security deposits and rental assistance as needed.
In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:
- Attending weekly staff meetings and other staff trainings.
- Participating in La Casa Norte’s fundraising events.
- Working in team approach to develop new programs.
- Assisting with data collection and completion of program reports.
- Perform other duties as required.
Qualifications
- Bachelors Degree required, Masters Degree in social work, psychology or counseling preferred.
- LCSW or an MSW with at least 4 years of experience preferred.
- Bilingual (English/Spanish) preferred.
- Must be available to work Saturdays and evenings.
- Knowledge of and familiarity with family systems.
- Experience working with homeless and at-risk populations.
- Knowledge of Chicago’s housing and human services system.
- Knowledge of resources for homeless or at risk families such as housing, public benefits, mental illness and substance use.
- Demonstrable written and oral communication and group facilitation skills.
- Computer proficiency required.
- Valid driver’s license, proof of insurance and access to a vehicle
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.
Salary : $40,000 - $43,000
