Job Description – Senior Recruiter

Overview

As a critical member of the Link Staffing Services team, you are responsible for driving full-cycle recruiting, client satisfaction, operational efficiency, and team development within your branch. You will play a vital role in meeting business goals, building lasting client relationships, and delivering a best-in-class service experience.

Essential Functions & Responsibilities

🔹 Recruiting & Talent Management

• Lead full-cycle recruiting and onboarding processes to meet weekly hiring KPIs, time-to-fill targets, and 100% order fulfillment.

• Execute strategic sourcing initiatives, including advertising, community engagement, and leveraging traditional and non-traditional recruitment channels.

• Screen, interview, and place qualified candidates, ensuring all applicants are processed according to Link standards.

• Present job opportunities to candidates and negotiate offers to ensure successful placements.

• Maintain steady applicant flow through daily outreach via calls, texts, and emails.

• Monitor candidate behavior and labor market trends to optimize recruiting strategies.

🔹 Client Relationship Management

• Build and manage key client accounts, participating in site visits, performance reviews, and strategic conversations to strengthen partnerships.

• Monitor and support client satisfaction through proactive communication, issue resolution, and arrival/1st day/week check-ins.

• Expand existing relationships into new departments or service lines to drive account growth.

• Handle field staff performance issues in coordination with clients to ensure service quality and retention.

🔹 Team Support & Development

• Mentor and support junior recruiters and administrative staff to improve individual and team performance.

• Collaborate with the Branch Manager on the hiring, onboarding, and training of new recruiters.

• Participate in internal training programs to support ongoing professional development.

🔹 Sales Support & Lead Generation

• Support business development by generating leads from candidate interviews, reference checks, and field staff feedback.

• Assist the sales team in setting appointments and expanding professional networks with HR professionals, colleges, and community partners.

• Consistently create new orders from existing client relationships through strong service delivery.

🔹 Operations & Compliance

• Ensure accuracy of all data in client files, field staff records, job orders, timesheets, and assignments.

• Participate in and enforce all branch safety programs, handling incidents per company policy.

• Follow all operational standards, contributing to the efficiency and effectiveness of the branch.

• Provide timely support to internal departments with accurate information as requested.

• Maintain budgeted gross profit margins and targeted field staff levels.

🔹 Branch & Administrative Duties

• Participate in weekly branch meetings to drive growth and identify process improvements.

• Handle opening and closing of the branch office as scheduled.

• Participate in the on-call rotation and respond to issues per standard protocols.

• Maintain a clean, organized office environment that meets housekeeping standards.

• Ensure reliable transportation (own or lease) for conducting required client site visits, maintaining proper insurance and vehicle condition.

Company Responsibilities

All employees of Link Staffing Services are expected to:

• Demonstrate and work in alignment with Link’s core values.

• Strive to meet or exceed individual and team KPIs.

• Seek continuous improvement in operations and service delivery.

• Act as a positive ambassador for the company, clients, and field staff.

• Take ownership of results and be a proactive problem solver.

Competencies

• Client Focus

• Talent Acquisition Expertise

• Communication & Collaboration

• Results Orientation

• Operational Accuracy

• Adaptability

• Leadership & Mentoring

• Professionalism & Integrity

REQUIRED:

Education: College degree or relevant work experience 

Experience: A minimum of two years in a recruiting role 

Valid driver’s license

WORKING CONDITIONS:

Normal office working conditions with the absence of disagreeable elements. Must be able to get in and out of an automobile multiple times during the day and sit for extended periods of time.

This Position Profile defines the expectations, requirements and elements of this position that must be met to ensure Operational Excellence for Link Staffing Services.