Business Program Coordinator

Job Title: Education Coordinator

Division: SalonCentric

Supervisor Title: Director, Education

Location: Clearwater, FL (NOC)

FLSA: Exempt

Job Description

Education Coordinator assists with all administrative tasks for In-Studio education. Detail oriented, critical thinking ability, clear communication both written and verbal are required. Proficient in Microsoft Office Suite, including MS Excel/Word is a must. Salesforce and SAP experience highly preferred.

Job Responsibilities

• Meticulously perform data entry and maintain comprehensive class records for in-studio education programs. This includes diligent tracking of daily ticket sales and ensuring accurate data reconciliation across all relevant systems.
• Initiate and track product orders from creation through delivery, ensuring timely and accurate distribution to support educational programs.
• Assist with the accurate capture of all attendee data and generate weekly rosters.
• Maintain multiple objects in Salesforce to ensure accurate data capture.
• Assist with asset upload and dissemination to appropriate cross functional partners.
• Ensure the timely and accurate creation, deactivation, and reactivation of all necessary material codes.
• Disseminates appropriate reporting to brands and cross functional partners, in collaboration with Region Education Managers.
• Provide timely and effective resolution to administrative inquiries and cases, always prioritizing a superior guest experience.
• Contribute to the development and production of essential selling tools, including class flyers and calendars, ensuring they are accurate and professional.
• Perform a variety of other related administrative duties as assigned, demonstrating adaptability and a proactive approach to supporting the broader Education team's objectives.
• Other duties as required by Education Leadership.
  
  

Qualifications & Requirements

• Bachelor’s degree preferred, High School Education or GED required.
• 2-3 years of experience in a corporate environment.
• Excellent written & verbal communication skills, including both speaking and listening.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suit, including MS Excel/Word
• Salesforce and SAP experience highly preferred
• High attention to detail
• High level of professionalism in an office environment
• Ability to sit and use normal office equipment (phone, computer, etc.) more than 90% of the day
• Ability to work independently