Director Commercial Sales, Specialty Retail

Remote

Mission And Overview

As the Director Commercial Sales, Specialty Retail, you will be the strategic architect of the brand’s growth within one of our most vital retail partnerships. You are responsible for delivering on monthly sales targets, expanding market share, and optimizing profitability through sophisticated account management. This role is the nexus between our internal brand teams and the account, requiring a high-energy leader who can seamlessly integrate strategy across marketing, digital media, supply chain, and education. You will not only manage the day-to-day business but also identify long-term levers to elevate the brand’s presence and performance in the prestige beauty landscape.

Key Responsibilities

• Strategic Sales Leadership: Direct all aspects of the account(s) business, including sell-in, rigorous forecasting, and lifecycle management (launch to discontinuation).
• P&L & Financial Stewardship: Own the P&L for all sales and promotional activities; proactively manage trade spend to ensure maximum ROI and alignment with divisional profit objectives.
• Retailer Partnership & Influence: Act as the primary liaison for account(s) partners, cultivating deep relationships through strategic business reviews, daily operational excellence, and long-term joint business planning.
• Cross-Functional Orchestration: Serve as the central point of contact between Brand Marketing, Demand Planning, Supply Chain, Finance, and Retail Media to ensure flawless execution of launches and promotions.
• Merchandising & Innovation Excellence: Optimize planogram performance and influence fixture strategies; strategically pitch for high-visibility placements (front-of-store, endcaps, towers) to drive discovery of newness and "hero" franchises.
• Growth Levers & Loyalty: Design and implement high-impact promotional activities, including exclusive app offers, "tentpole" event activations, and Sephora Beauty Insider loyalty programs.
• Analytical Rigor: Transform complex data into actionable insights. Conduct exhaustive post-promotion analyses to refine sell-in/sell-thru strategies and provide high-level reporting to senior leadership.
  
  

What We Are Looking For

• Education & Experience: Bachelor’s degree with 6–9 years of progressive sales and business management experience, specifically within the Beauty or Prestige Retail industry.
• Strategic Mindset: A proven track record of driving sustainable business growth and navigating complex, fast-paced retail environments.
• Negotiation & Influence: Outstanding presentation skills with the ability to influence senior stakeholders and negotiate for optimal brand visibility.
• Analytical Expertise: Proficiency in managing budgets, monthly forecasting, and competitive analysis to build a compelling "sell story."
• Customer-Centricity: A deep understanding of the Sephora "guest" journey; ability to translate consumer insights into products, messaging, and layouts that resonate with the Sephora community.
• Agility & Leadership: A self-starter who thrives in an autonomous, home-office environment while remaining a collaborative, cross-functional team player.
• Communication: Exceptional writing skills with the ability to craft sophisticated customer strategies and annual business calendars.
• Flexibility: Ability to travel as needed to account offices or the brand headquarters for strategic alignment meetings.