Full-Time Sales Associate/Supervisor

Company Description

L’AGENCE, founded in 2008, is a lifestyle brand that combines Southern California’s relaxed vibe with the timeless elegance of Parisian fashion. Starting with ready-to-wear and denim, the brand has expanded to include categories such as footwear, swimwear, belts, and hats. Designed to complement every aspect of a jet-setting lifestyle, L’AGENCE offers versatile pieces that transition seamlessly between settings. The brand is distributed in approximately 450 specialty stores worldwide, including top retailers like Bergdorf Goodman, Neiman Marcus, and Harrods. Headquartered in Los Angeles, L’AGENCE also operates showrooms in New York City, Paris, and Seoul.

Role Description

This is a full-time on-site role located at our Woodbury Common store, Central Valley. The Sales Associate will be responsible for delivering exceptional customer service, building client relationships, and achieving sales targets. The role includes assisting customers with styling, managing inventory, processing transactions, and maintaining the store's visual presentation. The Sales Associate will also contribute to fostering a welcoming and professional store environment.

Responsibilities:

• Meet and consistently exceed established individual and overall store sales goals.
• Act as a dedicated Brand Ambassador, embodying the brand's style and values.
• Proactively introduce the collection to clients, sharing product knowledge and styling expertise.
• Cultivate a welcoming, engaging, and client-centric in-store environment.
• Possess and demonstrate an action-oriented mindset, leading by example on the sales floor.

Store Operations & Inventory

• Maintain impeccable store visual standards, merchandise presentation, and overall store appearance.
• Ensure accurate Inventory compliance and awareness, including processing new shipments and transfers.
• Uphold the store’s cleanliness and all required health and safety measures.
• Adhere to all brand dress code standards, acting as a representative of the brand.

Skills & Abilities

• Solid communication skills, including the ability to provide constructive feedback and be an approachable, effective listener.
• Strong organizational and time management skills; ability to prioritize and successfully manage multiple tasks with conflicting priorities.
• Demonstrated problem-solving abilities and willingness to think creatively ("outside the box") for effective solutions.
• Ability to work effectively in an environment that prioritizes teamwork and collaboration while also being self-motivated and able to execute tasks independently.
• Possess a passion for retail and a dedication for advancement within the store team.

Qualifications

• Customer service and relationship-building skills to provide an elevated shopping experience.
• Minimum of 3 years of experience in luxury or contemporary retail sales.
• Sales expertise with a focus on achieving individual and team sales goals.
• Visual merchandising and inventory management skills to maintain store standards.
• Strong communication and interpersonal skills for effective client interactions and collaboration with team members.
• Attention to detail and organizational skills to ensure accurate transactions and efficient store operations.
• Passion for luxury fashion and an understanding of L'AGENCE's style and brand aesthetic.
• Flexible availability, including weekends, holidays, and special events.
• Previous experience in retail sales or high-end fashion is a plus.

Physical Requirements

• Must be able to stand for long periods of time.
• Ability to occasionally lift and move up to 30-50 lbs.
• Ability to climb a ladder or stepstool

The compensation for this position is $24.00-$27.00 per hour. This role is located out of our Woodbury Common store, located in Central Valley.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.