What are the responsibilities and job description for the Salon Receptionist position at L' Adresse hairsalon and spa?
Overview
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere in the salon. This role requires strong communication skills, a passion for the beauty industry, and the ability to manage multiple tasks efficiently.
Duties
- Greet clients warmly upon arrival and assist them with check-in procedures.
- Manage appointment scheduling using POS systems, ensuring optimal booking and client satisfaction.
- Handle phone calls with professionalism, addressing inquiries and providing information about services offered.
- Upsell salon products and services to enhance client experience and boost sales.
- Maintain a clean and organized reception area, including merchandising products effectively to attract customer interest.
- Assist with stocking supplies and managing inventory levels to ensure smooth salon operations.
- Process transactions accurately, including cash handling and cashiering duties.
- Provide product demonstrations when necessary, showcasing features and benefits to clients.
- Support salon staff by supervising activities during peak hours and assisting with administrative tasks as needed.
Requirements
- Proven experience in customer service or retail sales; previous experience in a salon or beauty environment is preferred.
- Familiarity with POS systems for efficient transaction processing.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Basic math skills for accurate cash handling and retail math applications.
- Ability to upsell products effectively while maintaining a positive client relationship.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
- Previous supervisory experience is a plus, demonstrating leadership capabilities in a retail setting.
- A passion for the beauty industry and knowledge of current trends is highly desirable. Join our team as a Salon Receptionist where you can contribute to creating an exceptional experience for our clients while growing your career in the beauty industry!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $20