What are the responsibilities and job description for the Functional Analyst position at KWA Analytics?
Functional Analyst — Operations/EOD (Americas)
About the Role
Provide operational support for EOD/SOD processing, batch management, and system monitoring for a global Endur implementation. The Americas pod owns the Global EOD process — this role is critical to ensuring nightly processing completes successfully across all regions.
What You'll Do
- Own and execute the Americas EOD process including pre-checks, batch execution, validation, error handling, and escalation
- Monitor and manage batch jobs via TPM, Services Manager / Workflow Manager
- Investigate and resolve EOD/SOD failures — identify root causes, implement fixes or workarounds, and document resolutions
- Monitor interfaces and data feeds — market data, upstream/downstream integrations, file transfers
- Manage the Americas → APAC shift handoff including posting handoff notes and flagging in-progress issues
- Support APM processing, position validation, and readiness checks
- Maintain and improve operational runbooks and monitoring playbooks
- Configure and manage alerts in Datadog or equivalent monitoring tools
- Support environment management — restarts, cache clearing, log retrieval, health checks
What You Bring
- 2.5 years hands-on experience with Openlink Endur/Findur operations and EOD processing
- Experience with EOD processing via TPM in Endur (Trade Snapshots, Simulations, Accounting processes, etc.)
- Ability to validate EOD results
- Ability to manage the regional shift handoff
- Deep understanding of Endur batch processing — Services Manager, Workflow Manager, batch dependencies, parallelization
- Experience with EOD troubleshooting — simulation failures, pricing errors, batch job failures, data quality issues
- Familiarity with Endur server architecture — database structure, server components, thick client/web interfaces
- Experience with monitoring and alerting tools (Datadog, Splunk, or equivalent)
- Ability to work shift hours aligned with EOD processing (may include late evening hours)
- Calm under pressure — EOD failures require rapid diagnosis and resolution
Nice to Have
- Experience with Endur APM (Active Position Manager)
- Knowledge of Endur interface monitoring and file-based integrations
- Database skills (SQL Server) for investigating data issues
- Experience with Endur environment management and deployment procedures
Salary : $105,000 - $145,000