What are the responsibilities and job description for the Valet Attendant/ Front Desk Agent position at KW Property Management?
This is a dual role, the valet attendant will park no more then 10-15 cars per day. They will also assist the front desk when there are no cars to be parked. The hourly rate compensates the occasional tips, this is a luxury private residential condo property. Must have experience in valet, English is required, must posses a good attitude, and be willing to assist at all times.
Duties and Essential Functions include the following. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greet guests as vehicle approach the entry.
- Maintain the “key” control system and assure that all keys are locked at all times. Maintain count of all keys in your area including cabinet boxes.
- Direct all contractors to parking spaces designated for contractors, service vendors, delivery trucks, etc.
- Maintain order and control the vehicles in the parking lot.
- Keep front area clean and neat. Entrance area (sweep as needed), and front door free of fingerprints and dirt.
- Keep "pass down" notes updated in system.
- Follow all procedures regarding packages/correspondence delivered to the community for residences. All phone calls made to residents should be clear and in a professional manner.
- Direct all inquiries regarding all Association affairs to the management office.
- Report any violations of the Rules and Regulations that are notice at any time.
- Report any and all maintenance items which include, but not limited to, burned out lights, leaks, broken equipment to the Association office daily.
- Receive all telephone calls in a professional manner utilizing proper phone etiquette.
- Maintain the Front Desk area in a professional and a presentable condition.
- Control the service elevator keys on move ins/outs and deliveries.
- Control the valet carts where they are and who are using them.
- Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
- Be familiar with the fire alarm system operations and report all incidents to management.
Position Type/Expected Hours of Work
This position maybe full time or part time. Current available shifts are Saturday 8am-4pm, 4pm-12 Midnight; Sunday 8am-4pm, 4pm-12 Midnight. This schedule may change to accommodate the business needs of the property.
Work Environment
This position works indoors and outdoors, and is exposed to the outside climate, year-round.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk; use hands and arms to reach. The employee will be required lift objects up to 25 lbs. The employee will be required to operate vehicles with automatic and manual transmission.
Required Education and Experience
- Previous experience as a Valet attendant
- Must have three years of driving experience
- High school diploma or GED; some college preferred
- Employees must possess a valid driver’s license in the State of Florida.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.