What are the responsibilities and job description for the Business Process Specialist position at Kwáan Tech, LLC?
Kwaan Tech, a subsidiary of Cape Fox Corporation, provides high-quality technical and professional services to government customers. We are committed to excellence, mission support, and strengthening the communities we serve.
About the Role
Kwaan Tech is seeking a highly skilled Business Process Specialist with CTR expertise to join a diverse, mission-driven team supporting strategic program evaluation, analytics, and continuous improvement efforts for a high-visibility federal customer. This role requires exceptional analytical ability, strong experience in business process improvement, and the capability to support both steady-state and surge operational environments.
The selected candidate will contribute to developing and evaluating programs, policies, and organizational strategies that enhance mission effectiveness. They will play a key role in providing technical analysis, analytic strategy support, and decision support to senior leadership.
Key Responsibilities:
Program Evaluation & Analytical Support
• Develop and implement evidence-based programs, policies, and organizational structures
• Analyze effectiveness of strategies used by programs, policies, and organizations
• Evaluate factors contributing to variability in program or organizational performance
• Support refinement and development of support agreements
• Provide technical writing, quality assurance (QA), and program reporting
• Deliver decision support to senior leaders and assist with industrial base management
Business Process Optimization
• Conduct continuous improvement analysis using internal and benchmark data
• Support daily operational processes, including surge requirements
• Develop, refine, and monitor metrics to identify risks and improvement opportunities
• Perform statistical analyses of production, schedules, performance, services, and product usage
• Conduct business process mapping and performance measurement activities
Data Management & Reporting
• Maintain accurate record-keeping for visualization, production, communications, and dissemination activities
• Ensure quality and consistency across visualizations, briefings, and reporting products
• Conduct ad hoc and recurring analytic tasks such as surveys, stakeholder analyses, and process improvement studies
Job Requirements
Minimum Requirements
• Active TS/SCI clearance with a CI poly (must be in place prior to start)
• 5–7 years of Business Analyst experience
• Prior Military Experience required
• College education preferred
• Proven CTR experience supporting complex mission environments
The salary range (or hiring range) for this exempt position has been established at $210,000–$220,000. This range represents the company’s good-faith and reasonable estimate of the possible compensation at the time of posting.
Kwaan Tech offers a comprehensive benefits package, including:
• Company holidays and paid time off
• Medical, dental, and vision insurance
• Life and disability insurance
• Tuition reimbursement
• 401(k) with company match
This position will remain posted until filled or withdrawn.
Salary : $210,000 - $220,000